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What Wolters Kluwer Has to Offer:
CAREERS AT WOLTERS KLUWER
Human impact that moves society.Your work will help professionals make critical decisions that impact the lives of millions of people and shape society for the future.
Job Type
Full Time
Job Details
As a Fulfillment Associate, Document Management, you will manage the receipt and examination of legal notices and filings according to corporate statutes, laws & regulations. You will work in unison with our service teams to assist our clients remain in legal compliance. We are looking for individuals who are positive, accountable and committed to self-development. In this position, you will report to the Manager, Fulfillment and work onsite at our office in Sacramento, CA. Job Responsibilities:
- Fulfill orders for internal and external customers by scanning and processing documents.
- Research legal documents.
- Submit and retrieve legal documents to the Secretary of State.
- Research entity status.
- Resolve or escalate issues.
- Follow requests through to completion.
- Communicate progress to customers and our teams.
- Navigate quickly between multiple processing systems and databases quickly.
- Contribute to customer satisfaction and organizational success.
- Participate in process improvement programs, best practices, and occasional special projects.
- Process State and customer documents following established Standard Operating Procedures using proprietary and Microsoft suite applications.
- High School diploma or equivalent. Prefer some college.
- 1 year customer service experience. Prefer experience in retail, hospitality, or office environment.
- Experience working with a variety of software programs.
- Good typing skills (30 wpm.).
- Overtime maybe required at the end of the month, end of the quarter and end of the year.
- Proficient working with Microsoft Office Applications.
- Kodak Capture Pro - i4600 through and including 15600.
- UPS CampusShip
- Kodak scanner knowledge.
- Employee may need to lift a maximum of 20 pounds.
- #LI-Onsite
About the Company
Wolters Kluwer
Alphen Aan Den Rijn, Netherlands
Be the difference. If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global... Read more