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Job Details
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. As a Pharmacy Technician you will perform live telephonic outreach to UHC Medicare members and their physicians/pharmacies to improve health quality outcomes (i.e. medication adherence, appropriate drug utilization). This is your opportunity to join a pharmacy team with a focus on clinical and business collaboration. You will find an incredible team culture that provides opportunities to learn and evolve every day. Primary Responsibilities:
- Perform telephonic customer outreach to improve health quality outcomes in collaboration with clinical pharmacists
- Provide additional telephonic engagement with providers and pharmacies
- Assess and interpret customer needs and requirements, triaging to a clinical pharmacist when appropriate
- Document and track member engagement
- High School Diploma/GED (or higher)
- Active and unrestricted Pharmacy Technician license in the state of Arizona
- National Pharmacy Technician Certification
- 3+ years of Pharmacy Technician experience
- Beginner level of proficiency with navigating Microsoft Office and a Windows-based environment
- Retail and/or mail order pharmacy experience
- Experience with Part D claims adjudication
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more