Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Job Type
Full Time
Job Details
Job Description What you get to do in this role: ServiceNow is seeking a visionary Director of Product Management to own the end-to-end Developer and Admin focused generative AI experience within the Platform Product team. In this role, you will work cross-functionally on the overarching trajectory of our “Text-to” GenAI strategy. “Text-to” initiatives span a variety of platform products like application, workflow, code, and analytics. Our customers want the way they work with the Now Platform to be enhanced and augmented by GenAI in a connected and cohesive way. That’s exactly what you’ll be driving in this role, a cohesive experience for our customers by driving strategy to uplevel our Developer and Admin GenAI products.
- Product Strategy and Vision – Identify significant opportunities to crystallize our differentiation in the market. Understand our customers’ needs and drive a comprehensive experience for customers that is contextually aware and available when and where customers need it.
- Stakeholder Engagement – Owns the product governance across all “Text-to” GenAI initiatives, bringing together stakeholders in a Center of Excellence for standardizing best practices and identifying experiential integration points.
- Cross Functional Collaboration – Coordinate across many teams including: legal, marketing, platform, design, and engineering, to solve for challenges with broad impact and address strategic decisions like:
- Ability to consume customer feedback for model improvement
- Infrastructure buildouts (additional GPUs and clusters) for model responsiveness and throughput
- Improving telemetry for data driven product decision making
- 10+ years’ experience in product management leadership roles, with 3-5+ years focused on AI products.
- Knowledge of and exposure to the latest in AI landscape highly desirable.
- Strong understanding of enterprise software products and services, including cloud-based platforms, SaaS, and PaaS.
- Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
- Strategic thinking and ability to influence stakeholders
- Strong leadership and team management skills.
- Excellent strategic thinking and decision-making abilities.
About the Company
ServiceNow
Santa Clara, CA, United States
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We deliver digital workflows that create great... Read more