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Come join the Global Cloud Services team and work with a talented group of people building our next generation Cloud Automation, Dev Productivity, Observability and Data Transport / Logging Platform for our internal needs. Within Global Cloud Services, this team is responsible for the ensuring that data from ServiceNow’s infrastructure across the world can be utilized effectively for better decision making.
What you get to do in this role:
We're looking for a passionate, driven Senior Product Manager who can help us define product vision and provide thought leadership to deliver Cloud Automation, Dev Productivity, Observability and Data Transport / Logging Platform offerings for the ServiceNow Cloud. These services will enable internal operations and engineering teams to be more effective through real-time access to service telemetry and robust usage of advanced machine learning capabilities. The Senior Product Manager will drive roadmap priorities, define and deliver features (based on target personas) working with internal engineering teams (spread geographically), define and track KPIs focused on product and feature adoption, and write technical product updates trajectory as needed. This role provides a high-impact opportunity to work on solving tough Cloud Automation, Dev Productivity, Observability and Data Transport / Logging related challenges in a high-energy, startup-like environment with experienced engineering leaders and a highly collaborative team.
In order to be successful in this role, we need someone who has:
· 7+ years of experience in product management focused on data logging/ observability
· 3 plus years’ experience in a SaaS company and/or Cloud Infrastructure automation space
· Strong experience in scoping and defining requirements for Data logging solutions/ platforms
· Strong communication and interpersonal skills
· Ability to work in a distributed team across the world
· Exposure to new technologies like Containers, Machine Learning or Big Data will be an advantage
· Familiarity with commercial observability offerings such as Elastic Stack and Splunk is a plus
· Bachelor's degree in a technical field (e.g. CS, CSE, EE) or relevant work experience in development, solutions architecture, or pre-sales engineering
· Any product manager experience with external customers will be a plus
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at firstname.lastname@example.org for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We deliver digital workflows that create great... Read more