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Job Details
Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together. Location: Danbury, CT Schedule: Full time, 40 hours/weekly, Monday through Friday Primary Responsibilities:
- Support the care team and its patients by providing and documenting nursing care following established standards and practices
- Provide patient care and education and assist in locating and coordinating services from other providers and resources
- Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
- Act as a member of the care team, including preparing patients to be seen by collecting and recording (as applicable):
- Patient vitals
- Current medications
- Chief complaint and history
- Triage patients according to approved protocols and consistent with ProHealth’s Appointment and Scheduling Guidelines. Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
- Provide and document patient care such as giving injections and performing preventive screenings
- Educate patients regarding their illness or injury and provide instruction regarding self-management of their condition
- Carry out standing orders (i.e., authorizing prescription refills and ordering tests) consistent with ProHealth’s policies and procedures
- Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
- As appropriate, conduct outreach to patients in need of appointments or other services, to communicate test results and other information, and to follow up after appointments to be sure patients are following their plan of care
- Monitor task list to respond to tasks in a timely manner, follow up on overdue orders and monitor status of critical referrals
- Order supplies and vaccines and maintain appropriate records. Prepare and maintain equipment including sterilization
- Conduct orientation of clinical support staff and provide training/coaching for staff related to clinical issues
- Maintain knowledge of current coding, OSHA and CLIA regulations and ProHealth policies
- Assist care team to assure smooth office operation and delivery of excellent service through teamwork
- Perform other duties as assigned
- Graduate of an accredited School of Nursing
- Currently licensed as a LPN in the State of Connecticut
- Basic computer knowledge and aptitude
- Primary Care experience
- Phone triage experience
- Experience with various software applications such as Microsoft Word, Excel and Outlook, etc.
- Experience with EMR systems (Allscripts / EPIC)
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more