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Job Type
Full Time
Job Details
Job Description The ServiceNow Research team does both fundamental and applied research to futureproof AI-powered experiences for all users of the Now Platform®️. We make workflows smarter, AI workloads more efficient, and are committed to making socially responsible contributions to the AI community. Our innovation is centered on people: helping customers modernize their technology architecture, innovating new business models, improving experiences at work, and driving higher ROI from their technology investments. The Conversational Assistant program (CAT) at ServiceNow Research is exploring how Conversational AI Assistants will improve the productivity of knowledge workers in all industries. For ServiceNow, this means delighted end-users, more productive instance admins, and more empowered citizen developers. The Conversational Assistant program trailblazes the conversion of LLMs into competent and reliable assistants. We research and prototype trustworthy assistants that help you achieve your goals with the most appropriate tools. We are actively seeking collaborators and interns. The topics include but are not limited to:
- Task-oriented dialog and semantic parsing
- Interactive code generation
- Compute- and memory-efficient LLMs
- Retrieval-augmented LLMs
- Lightweight LLM adaptation for downstream tasks
- Using LLM for data synthesis
- Large context transformers, transformers with memory
- Controllable AI, chain-of-thought methods, integration with symbolic AI
- Trust-worthy natural language generation; combatting hallucinations
- A Ph.D. in machine learning, deep learning, computer science, artificial intelligence, or a related field.
- Preferred: 2 years of research experience post-Ph.D.
- A getting-things-done mindset with a desire to push the boundary of fundamental knowledge
- Experience in large language models and optionally in multimodal representation learning, reinforcement learning, graphs, time series, computer vision, etc.
- Experience and mastery of scientific programming with Python and Numpy, and optionally also with Java, JavaScript, or R.
- Experience and mastery of deep learning programming in Pytorch and optionally with Tensorflow.
- Experience contributing to research communities and/or efforts including publishing papers at top international conferences such as (ACL, EMNLP, NeurIPS, ICLR, ICML, CVPR, etc.)
- Desire to work in a diversified team.
- CV
- Cover letter
- Research statement
About the Company
ServiceNow
Santa Clara, CA, United States
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We deliver digital workflows that create great... Read more