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What Autodesk Has to Offer:
Autodesk makes the software and tools that help people imagine, design, and make a better world. If you've ever driven a high-performance car, admired a towering skyscraper, used a smartphone, or watched a great film, chances are you've experienced what millions of Autodesk customers are doing with their software. Autodesk offers their employees benefits like:
Job Type
Full Time
Job Details
Job Requisition ID # 24WD77710 Position Overview The Senior Content Experience Designer at Autodesk is responsible for crafting engaging content for our customers and creating product experiences that promote customer knowledge and skill development. Content may include:
- user interface labels and strings
- in-product messaging
- in-product learning experiences
- customer-facing online help
- tutorials
- Collaborate across teams to understand customer needs, context, and business objectives, and using that understanding to influence feature design for learnability.
- Apply design-thinking principles and user-centred design techniques to your projects.
- Craft user interface text and in-product messaging that guides customers to be successful using Autodesk products.
- Distil complex subject matter into clear content.
- Apply Autodesk and product voice standards and terminology efforts across products to improve usability and consistency.
- Seek technical, editorial and customer feedback to ensure accurate, clear content that meets customer needs.
- Use customer insights from analytics, and other customer interactions, to help inform content decisions.
- Capture project requirements and other information necessary to estimate content development efforts.
- Contribute to Autodesk's community of practice for content design.
- Bachelor's degree, or equivalent work experience, in a related field, such as English, web design, communications, engineering, or product design.
- 5+ years' experience developing high-quality content experiences for software applications.
- An understanding of how to explain complex and technical subject matter through written or visual content.
- Knowledge of using analytics and data to improve content.
- Ability to work independently and in a distributed, global team environment.
- Experience with engineering, manufacturing, industrial design, or related systems.
- Experience using design tools, such as Figma.
- Experience with GitHub and Markdown authoring, markup languages (such as HTML, XML, or DITA XML) and content management systems (CMS).
- Knowledge of one or more Autodesk software products.
About the Company
Autodesk
San Francisco, CA, United States
We believe flexibility in how and where work gets done is good for our people and teams. Embracing a hybrid-first model allows us to better meet... Read more