Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Job Details
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Location: 550 Osborne Rd, Fridley, MN 44432 Job Summary: Responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enter information into a electronic medical record. Primary Responsibilities:
- Greets and welcomes patient in person
- Collects demographic and insurance information
- Checks in and interviews patient to complete appropriate paperwork
- Documents any issues and resolutions in electronic medical record
- Resolve claim issues or registration errors on patient accounts
- Uses resources, tools and procedure to complete registration for complex accounts
- Verifies eligibility and benefits information for payers and interprets results focusing on complex billing situations
- Obtains cost information and explains information to patient if necessary
- Collects co-pay or deductibles
- Screening and approving patients for financial assistance programs
- Assists and counsels patient with application process for available financial assistance programs
- Provides technical or functional direction for employees
- Uses resources, tools and procedures to complete accounts in assigned work queues
- Assists patient in completion of request for information forms and submits to appropriate department
- Must be 18 years or older
- 2+ years of revenue cycle experience in a healthcare/hospital setting
- 2+ years of customer service experience
- Intermediate level of proficiency with Microsoft Office products
- Ability to work the following 36 hours per week, within the following shifts
- Every other weekend Saturday & Sunday 7:30pm – 3:30am
- 3-4 days during the week in 8.5 hour shifts, with start times ranging from 7:00pm – 10:30pm
- Epic Experience
- Experience with electronic medical records
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more