Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Job Details
Experience Level: Experienced Hire Categories:
- Sales & Marketing
- 20 Rue Lavoisier, Montbonnot Saint Martin, 38330, FR
- Acquire and maintain in-depth knowledge about Moody's Analytics products in order to provide expertise and assistance on product features and functionality.
- Accurately troubleshoot and investigate issues, responding to client demands in a courteous, professional, accurate and timely manner
- Manage and escalate requests appropriately while maintaining overall ownership of client interaction and delivery of solution.
- Identify, capture, and channel client feedback on product features, functionality and the product technical architecture to the Product Management teams.
- Participate in internal projects.
- Degree in Engineering, Computer Science, Mathematics, Statistics or similar discipline
- Interest in learning new skills and developing a career in Financial software and services
- Superb analytical skills and persistence in problem solving
- Client focused, with the drive and enthusiasm required to achieve high levels of customer satisfaction
- Highly organized, autonomous and able to multi-task
- Previous experience supporting complex technology solutions would be an advantage
About the Company
Moody's
New York City, NY, United States
In a world shaped by increasingly interconnected risks, Moody's helps customers develop a holistic view of these risks to advance their business... Read more