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Job Details
Opportunities at WellMed, part of the Optum family of businesses. We believe all patients are entitled to the highest level of medical care. Here, you will join a team who shares your passion for helping people achieve better health. With opportunities for physicians, clinical staff and non-patient-facing roles, you can make a difference with us as you discover the meaning behind Caring. Connecting. Growing together. The Palliative Care RN / Case Manager coordinates care and provides initial ongoing nursing assessment of the patient and family needs and coordination of the patient’s plan of care with interdisciplinary team members and the palliative care attending physician. Primary Responsibilities:
- Conducts medical home visits on established Bridges in Complex Care patients performing a hands-on exam at each visit
- Conducts urgent / acute visits on established Bridges in Complex Care patients with the goal of keeping the patient out of the hospital in order to receive the best medical care at home
- Provides ongoing assessments of the impact of life-limiting chronic illness on the patient’s physical, functional, psychosocial and environmental needs
- Assess for caregiver burnout, and provide community resources when appropriate
- Implement the individualized plan of care and recommend revisions to the plan as necessary
- Consults and educates the patient / family and other caregivers regarding the disease process, pain and symptom management, end of life care and processes for dealing with issues of ethical concern
- Initiates appropriate preventive and rehabilitative nursing procedures when appropriate
- Ensure continual assessment of patient and family needs from admission to Bridges in Complex Care throughout the course of care
- Provides ongoing evaluation of the patient and family / caregiver response to care, and recommends alteration of the plan when necessary
- Attends the interdisciplinary meeting and is a crucial and vocal member of the team
- Solves problems by gathering and / or reviewing facts and selecting the best solution from identified alternatives. Decision making is usually based on prior practice or policy, with some interpretation. Applies individual reasoning to the solution of a problem devising or modifying processes and writing procedures
- Conducts telephonic nursing follow up and case management when necessary
- Serves as a resource or consultant for LVN
- Attends educational offerings to keep abreast of palliative care and complies with licensing requirements
- Establishes a trusting relationship with identified patients, caregivers, clinic staff members and physicians
- Collaborates with the providers to recommend policies, procedures and standards which affect the care of the Bridges in Complex Care Patient
- Exhibits professionalism and is courteous with all patients, physicians and co-workers
- Informs the provider of patient’s needs and outcomes of interventions as per standards
- Determines the scope and frequency of services needed based on acuity and patient / family needs
- Coordinates all patient / family services and prioritization of needs with the members of the interdisciplinary team
- Documents in the electronic health record progress toward established goals as per standards
- Uses the case management approach and refers to other services as needed
- Maintains a patient case load, daily visits and point of care documentation levels as per standards
- Participates with the on-call rotation schedule and weekends as assigned
- Performs all other related nursing duties as assigned
- Registered Nurse with a current license to practice in the state of employment
- 5+ years of experience in a physician’s office, clinical, hospice or hospital setting
- Experience related to advanced care planning and discussions with patients regarding end-of-life wishes
- Experience interacting productively with individuals and with multidisciplinary teams
- Experience conducting advanced care discussions with a patient and their family and properly document their wishes in the electronic medical record
- Experience preforming procedures, to include, but not limited to:
- Wound care and dressing changes
- Phlebotomy
- Injection (B12, vaccines)
- Demonstrated experience of excellent nursing skills
- Proficient knowledge of palliative care and end-of-life symptom management
- Proficient computer skills, including Microsoft Word, Excel, Access and Outlook
- Reliable transportation
- This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease
- Hospice and Palliative Care Nursing certification
- 2+ years of hospice experience
- Knowledge of palliative and hospice medicine
- Bilingual (English / Spanish) language proficiency
- Ability to sit for extended periods of time
- Ability to use fine motor skills to operate office equipment and / or machinery
- Ability to receive and comprehend instructions verbally and / or in writing
- Ability to use logical reasoning for simple and complex problem solving
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more