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Job Type
Full Time
Job Details
Job Description The role of the Compliance Operations Manager is to support the Visa Payments Compliance Teams and ensure the smooth running of day-to-day activities, escalations within the team and provide guidance on complex queries related issues and escalations. Management responsibilities:
- Providing leadership and direction to the compliance team and support the individual Team Managers, through regular engagement around Group Compliance and individual objectives and deliverables.
- Work together with other managers to ensure a uniform approach towards all employees.
- Allocating work and setting delivery expectations using objective setting within the professional development and appraisal process.
- Ensuring delivery through others through constructive criticism, guidance and support
- Helping to define the Compliance Mission & Vision and promoting it across the group.
- Identifying training and skill-set requirements and coaching direct-reports re learning opportunities.
- Prioritise workload and set the correct delivery expectations with oversight and guidance.
- Oversight to ensure SLAs and deadlines at met.
- Understand the automated sanction screening tool, the live and retrospective monitoring tools and our Client and Partner communication tools.
- Deal with escalations from senior analysts and follow our reporting procedures accordingly
- Escalate operational issues to compliance leadership, incident management team, and regulatory incident team in accordance with the policy.
- Ready to contribute to team activities when required to ensure SLAs and deadlines are achieved.
- Understand regulatory requirements and implement the appropriate controls to mitigate internal and external concerns.
- Keep up to date with AML and sanction regimes and react to global events
- Produce and develop management information in alignment with regulatory and internal policy and risk expectations
- Identify trends, and use data to suggest improvements to effectively resolve service issues
- Provide demonstrations of the VPL business, our product and internal control framework to internal and external stakeholders
- Identify and internally escalate actual or suspected financial crime incidents
- Ensuring clients are within legal parameters and not undertaking ML or criminal activities. For example, using screening and monitoring systems to assess client legitimacy.
- Identifying, managing & escalating suspected and actual money laundering, sanctions breaches and fraud cases through the relevant escalation path.
- Ensuring the compliance risk control framework remains aligned with external legislation.
- Conducting and/or overseeing compliance reviews and audits.
- Promoting and providing advice on best compliance practice within critical business areas.
- Exemplify the company values and champion them in every aspect of the role, across all functions and among all Visa colleagues.
- A relevant graduate degree or equivalent professional qualifications ICA AML, Compliance and or Financial Crime Post-Grad Diplomas
- 5 years experience in a related environment Payments industry, compliance, regulation
- Managing an operational function and experience of coaching teams and individuals
- The individual should maintain awareness of the applicable regulation and legislation.
- Working knowledge of compliance procedures and risk management
- Understanding of Sanction Regimes
- Excellent organizational skills
- Ability to research into compliance issues
- Strong communication skills, written and oral
- Attention to detail regulatory environment
- Team player
- Ability to think laterally and problem solve
- Self-starter, motivated
- Ability to work to deadlines and under pressure
- Able to identify and utilise learning opportunities
- Experience in an FCA regulated payment or financial institution
- Understanding of IT systems, operational and/or product development payment processes, especially in e-Commerce environments for retail and/or corporate payments
About the Company
VISA
Foster City, CA, United States
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and... Read more