Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Job Details
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for an energetic results-oriented candidate to join our fast-paced digital communications team. In this role, you will be responsible for the roadmap delivery and stakeholder management for the UnitedHealth Group intranet (Sparq Online) and support overall general intranet operations. You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:
- Own the creation, prioritization, and delivery of the intranet roadmap in alignment with stakeholder and company needs with a specific focus on delivering a great audience experience
- Review user requirements, ask questions and provide suggestions when needed
- Frequently interact with cross-functional teams including our internal/ external/ digital/ people/finance/communications’ teams, developers, and Corporate Affairs via touchpoints such as monthly updates, daily scrums, etc.
- Coordinate the entire feature process from ideation through research, requirements gathering, design, testing, implementation, and analysis
- Manage day-to-day governance issues, business partner support, escalations of assigned communication channel(s)
- Manage and champion optimization and personalization across communication channel(s)
- Understand content personalization options and new content, campaigns and assets that require updates to site
- Analyze, interpret, and communicate data to identify trends, patterns, and opportunities for the assigned communication channel(s)
- Develop and maintain tagging strategy, in support of information architecture
- Develop and maintain user training and self-help documentation
- 2+ years of experience in a product management, digital capabilities, or webmaster role
- 2+ years of experience with content management systems (SharePoint preferred)
- 1+ years of experience working with a development team in an Agile environment (ie. writing feature or story requirements)
- Awareness of web accessibility (WCAG 2.0/2.1 AA)
- Experience with SharePoint Content Management System and other Microsoft web tools like Power Automate, Lists, and Forms
- Experiencing analyzing data or working in analytics
- Highly organized with acute attention to detail and solid organizational skills to manage multiple work requests and projects
- Excellent written and verbal communications skills
- Excellent collaboration skills; comfortable asking and answering questions
- Ability to independently prioritize workload
About the Company
UnitedHealth Group
Minnetonka, MN, United States
UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are... Read more