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Job Type
Full Time
Job Details
Job Description
- Drive mobile first, trusted personalized payment experiences.
- Leverage user research and data analytics to inform key design decisions.
- Co-design, test and validate UX/UI with clients and partners.
- Ensure balancing risk, privacy and security without compromising on customer needs/wants driving product desirability and adoption.
- Create design EPICs and user stories for the product backlog. Support backlog grooming sessions with x-functional teams.
- Design UX/UI for PoCs, to future-proof pilots.
- Work with cross-functional teams to take solutions from definition & validation into piloting. Support solution deployment and testing, capture feedback, iterate and improve.
- Develop and maintain design assets from service blueprints to customer journey narratives, UX/UI guides, playbooks and reusable components.
- Champion Visa’s digital identity experiences internally and externally.
- Act as a design thought leader for digital identity, biometrics, consent and privacy standards.
- MS/MFA in related field or equivalent experience.
- Product design leading commerce & payment experiences across mobile and point of sale with a SaaS/fintech/bigtech background.
- Experience designing for trusted experiences leveraging biometrics, consent, data and privacy principles.
- Track record in working across open data, open banking, wallets and/or card payments. Experience with CDP/CRM platforms is a plus.
- Strong service design leader, able to apply business and technical worklows, research, data & analytics towards creating a delightful user experience.
- Product design expertise across user research, UX/UI design & usability testing methodologies and tools.
- Extensive experience using agile, working in matrixed teams.
- Ability to drive a great partnership with product and technical teams.
- Strong stakeholder management and negotiation skills with vendors.
- Ability to steer complex decisions with different stakeholders.
- Great design storyteller, able to convincingly represent the voice of the consumer/customer.
- A passion for solving the problems of the future through innovation, technology & design.
- Understanding of i18n, a11y standards and best practices.
About the Company
VISA
Foster City, CA, United States
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and... Read more