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Job Details

About the Role:

Grade Level (for internal use):



Responsible for leading cross-functional teams which are focused on the delivery of a product, service or computer-based system from design to release for internal customers.   Develops, defines and executes plans, schedules, budgets and deliverables. Identifies needed resources for product delivery and defines and assigns work. Monitors the product/program/project from initiation through delivery.

Leads initiatives to analyze complex business problems to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements. Provides support of multi-functional efforts to identify, interpret and produce recommendations based on company’s system needs. Advises corporate functions and business groups by providing technical and strategic direction to identify and address business issues and opportunities. Ensures that policies and procedures align with corporate vision.  Successful candidate will support the transition from Project to Product and use SAFe methodologies, Azure ADO/scrum, Kanban and other project management tools and techniques to manage solution delivery.

Key Roles & Responsibilities*

Lead cross-functional teams to deliver Digital Technology products and services for release to internal customers. 

Support multi-functional efforts to identify, interpret and produce recommendations based on company systems needs.

Utilize standard procedures and policies when selecting methods, techniques, and evaluation criteria for obtaining results.  Develop new procedures to operationalize processes as needed.

Monitor solution delivery from initiation through delivery and hyper-care period.  Ensure operationalization with turn-over to BAU support teams.

Develop and monitor solution delivery plans, budgets, deliverables, and resourcing.  Monitor quality and efficiency of execution.

Aid in the development of new products, services, or technologies through collaboration with DTS/TSG Infrastructure Team, Business Division Technology teams, Corporate Functions.

Use SAFe methodologies, Azure ADO and scrum, Kanban and other project management tools and techniques to manage deliverables.

Functional and Business Knowledge*

Has in-depth knowledge of project management, solution delivery and IT processes and strategies.

Has working knowledge of SAFe and other Agile methodologies.

Has advanced knowledge of business systems processes, models and design requirements as well as workflow design.

Demonstrates operational knowledge of the business, IT systems and implementation processes.

Problem Solving*

Work on problems of diverse scope where analysis of data requires evaluation.

Provide guidance on routine to complex problems and determine possible solutions, weighing the costs and benefits.

Exercise judgment within defined procedures and policies to determine appropriate action.

Solve problems with minimal oversight or interaction and with general instruction on new work assignments.

Apply knowledge of technical risks, workflow/business process analysis and engineering/quality processes.


Work with other teams as a project manager/solution delivery lead.

- Follows delivery best practices and utilizes standard frameworks

- Identifies and escalates risks to stakeholders

- Works independently with little to no supervision on delivery execution

Frequently interact with colleagues across DTS, Corporate Functions and Business Divisions.

Frequently interact with external parties including vendor product management, vendor resources & vendor account management.

Typical Scope & Impact*

Contribute to the achievement of Digital Workplace Product & Solution Delivery objectives.

Work on issues where analysis of situation or data requires review of relevant factors.

Minimum and Preferred Education

Bachelor's degree; Master's preferred.

Minimum and Preferred Experience/Skills

8+ years of related experience, including 3+ years of project management, Agile, or SAFe product delivery experience.

SAFe certification preferred

Project Management certification preferred

Experience in Financial Services, Insurance or regulated industry preferred

Experience managing Technical Services or Digital Infrastructure delivery preferred

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.


We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

  • Health & Wellness: Health care coverage designed for the mind and body.

  • Flexible Downtime: Generous time off helps keep you energized for your time on.

  • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

  • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

  • Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

  • Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.


Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  


If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  
US Candidates Only:  The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. 


20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 295914
Posted On: 2024-02-13
Location: Gurgaon, Haryana, India
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Solution Delivery Lead
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