Job Details
Key Responsibilities
- Responsible for French and International customers, to be followed up by email and phone.
- Daily follow up of cash collections: support and monitor the Shared Service Center in charge of cash application.
- Communicate & follow up effectively with sales department regarding customer accounts on a timely basis.
- Mentor, train, and oversee junior Finance member
- Weekly reporting to direct supervisor
- Update the AR overdues database with appropriate comments
- Regular meetings with local sales team (escalation, dispute follow-up)
- Ensure invoices are correctly loaded into the customers platforms with the support of the SSC (Chorus, Tungsten, Coupa…)
- Send ad-hoc reminders or statements of accounts in addition of automatic reminders
- Internal and External customer interface
- Meet defined department goals and activity metrics
- Participate to financial closing (bad debt accrual,..)
- Propose Write-off for uncollectable receivables
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