To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Senior Staff, Resident Network Engineer

Government Clearance requirement:  Please only apply IF you have a TS/SCI with CI Polygraph

Reporting to the Manager of Advanced Services, Americas, this is a highly technical role, providing post-sales on-site support for Juniper’s networking products. The Resident Engineer will be required to develop and maintain expertise on the products deployed within the customer’s network.
Location: Onsite - Chantilly, VA

Requirements:

• Full-time on-site position at the customer location in Chantilly, VA
• Security Clearance:  TS/SCI with CI Polygraph
• Highly technical role providing pre/post-sales Engineering Design/Architecture, Operational, and Support of Juniper products within the customer infrastructure.
• The candidate must have a detailed understanding of protocols used for IP service provider networks and demonstratable technical expertise in the configuration, troubleshooting and operation of IP based routers, switches, and security devices.
• Security+ certification is required.  CASP or CISSP would work.
• Juniper products to be supported:  MX, EX, QFX, SRX

Qualifications

• 10+ years of deep understanding of routing and switching protocols:  OSPF, BGP/MP-BGP, MPLS.
• Direct knowledge of L2 and L3 multicast deployments.
• Support routine network startup and shutdown procedures and maintain control records.
• Configure and test hardware, networking software and operating system software. 
• Participate in evaluation of new network technologies and makes recommendations to network architecture team regarding the integration of these technologies into the existing network.  
• Ensures that plans for hardware and communications are adequate. 
• Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks. 
• Diagnose hardware and software problems and replace defective components. 
• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations.
• Perform long term O&M activities to include tier 3 troubleshooting and problem resolution. 
• Utilize complex network analysis tools to identify and correct problems in the network while maintaining logs and records associated with reported problems or situations.
• Prepare troubleshooting procedures for restoring the network to optimal performance levels.
• Assess and document current site network configuration and user requirements.
• Certifications such as JNCIS, JNCIP, JNCIE, CCNP, CCIE a plus

Ideal Strengths:

• Strong interpersonal, communication, and presentation skills.
• Ability to effectively work independently and function in a team environment.
• Demonstrated ability to manage multiple projects and work calmly under pressure.
• Ability to prioritize work activity to achieve customer and account team goals.
• Expert level relationship management, communications skills, and interpersonal skills.
• Ability to effectively work with customer engineers and JTAC to resolve hardware and software issues and implement solutions.
• Ability to effectively communicate case status updates and deliver root cause analysis.
• Support informal and formal technology briefings and training sessions.

Minimum Salary: $137,280.00

Maximum Salary:$197,340.00

The pay range for this position is expected to be between $137,280.00 and $197,340.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.

ABOUT JUNIPER NETWORKS

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify

● Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.