With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join #TeamAmex and let’s lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The American Express Global Privacy Office are trusted advisors on the American Express Data Protection & Privacy Principles. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization and establish privacy as a strategic differentiator for the American Express brand. As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company’s vision to provide the world’s best customer experience every day. 

This position, based in the US, is part of the Global Risk and Compliance Organization - a second line of defense risk oversight function responsible for the independent management of privacy risk globally. The role will report directly into the VP for US and Institutional Privacy, located in the UK. The successful candidate will deploy a combination of extensive data management expertise and privacy risk management expertise to support the Global Privacy Office to deliver on business-critical strategic objectives.

How will you make an impact in this role?

Key Responsibilities / Job Functions

• Lead a team of Privacy and Data Risk experts to accomplish privacy risk management goals, best practices and risk mitigation strategies
• Be the central Point of Contact for the Privacy office for all matters relating to Data Management, including interfacing with the FDOs and CDO organization

• Champion the successful integration and effective co-existence of the new AEMP-79 Data Risk Policy and AEMP-48  Privacy Risk Management Policy

• Lead GPO’s analysis of AEMP-79, and ensure that implications to the privacy risk management program are successfully understood and operationalized.

• Lead GPO’s involvement in the EDM workstreams to support the closure of multiple audit Management Action Plans.

• Own GPO’s Data Deletion programme and associated standard.

• Build strong, collaborative relationships with First Line Business Unit partners, risk oversight functions, compliance, operational excellence, information security, GCO and many others to drive privacy best practices throughout the enterprise.

• Provide privacy guidance, credible challenge and ongoing second line oversight to pro-actively identify and address risks.

• Key member of VP Leadership team, able to engage and influence internally and externally.

• Create and deliver compelling presentations for consumption by senior leadership, committees and other diverse audiences.

Minimum Qualifications

• 10+ years’ experience in a Risk Management/Compliance/Audit role or a highly regulated domain.

• Extensive experience in Privacy risk management, and familiarity with key regulations including GDPR and CCPA.

• Demonstrated ability to manage risk strategically and tactically and deliver initiatives to advance the maturity and soundness of the control environment.

• Excellent written and verbal communication and presentation skills, able to create compelling arguments and influence across all levels of the organization.

• Excellent relationship building skills to partner effectively across diverse, cross-functional teams in complex and rapidly-changing environments. 

• Outstanding problem-solving and analytical skills, with strong learning agility and willingness to embrace and lead through change.

• Experience leading, engaging and motivating hardworking and diverse teams through complexities to deliver results.

Preferred Qualifications

• Experience in any of the following domains would be beneficial (though not necessary): data subject rights, purpose limitation, data minimization, retention and deletion requirements.

• Privacy subject matter expertise, current on industry activities and emerging trends. Professional Certification (e.g. CIPP/US, CIPM).

• Working knowledge of privacy risk identification, assessment, and management frameworks, including designing, and implementing privacy related controls.

• Experience working in a highly controlled environment and governing supporting policies and procedures.

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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