Job Details
Account Manager provides ongoing sales support to existing customers, handles the customer relationship and customer happiness. This role implements and drives the account strategy. The AM develops & identifies new sales leads.
Role and Responsibilities
- Take ownership on the customer experience
- Ensure the timely and successful delivery of our solutions
- Drive proactive new Sales, Renewals, and overall Opportunity Management
- Providing customer services remotely
- Handle day-to-day customer and partner requests
- Track and forecast of defined account metrics / KPIs and financials.
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