Senior Manager, GCSM Oculus Readiness
Onsite
New York City, NY, United States
New York City, NY, United States
Posted 11 days ago
Job Details
You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing (GCSM) team is responsible for creating an end-to-end global marketing strategy and distribution plan for our prospect & customer segments around the world. Within the GCS business, Project Oculus is the preparation and migration of US Corporate assets from TRS to AENB that would allow AXP to access a lower cost of funding in AENB while diversifying the asset base through higher quality corporate assets. The Senior Manager will report within the Global & Large Marketing (G&LM) Organisation but have responsibility for ensuring preparedness across all of GCSM for the activities associated with Project Oculus Go Live. How will you make an impact in this role? You will partner closely with a variety of stakeholders including principally, the Project Oculus team, and all GCS Marketing teams as well as many Centers of Excellence across American Express. Your role will be to understand the scope of Project Oculus and its requirements as they relate to Marketing and Marketing assets and collateral, and to work with Marketing stakeholders to assess impacts, catalog actions required, and oversee activities to prepare the Marketing organization for the transition to Project Oculus. Core Responsibilities
- Work with the Project Oculus Team to understand the scope of Project Oculus and the Net New AENB and Compliance requirements and become the Marketing Subject Matter Expert on these changes and how they relate to Marketing
- Collaborate closely with internal partners and Centers of Excellence (eg GCO, LOBCO, Operational Excellence) to ensure full understanding of necessary Oculus Preparedness activities
- Catalog existing Marketing assets across all distribution channels (Prospect, Customer, Field) and for all GCS Segments (SBS, Mid Market, Global & Large), identifying all assets in need of change, changes required and responsible parties.
- Partner with Marketing owners to make changes and update assets in readiness for a timely Oculus launch.
- Clearly communicate progress up to top level management; reporting on milestone progress, raising key decisions and issues for resolution
- Experience as a Marketing collateral owner, in Project Management, or driving critical initiatives
- Broad understanding of GCS Marketing and our collateral landscape
- Previous experience supporting cross-functional initiatives (ideally working with GCO / LOBCO and or Operational Excellence)
- Excellent written and verbal communication skills with executive presence and ability to rally others around a vision
- Strong relationship management skills with ability to interact with partners across all management levels
- Curiosity, a willingness to learn & a sense of ownership and accountability
- Six Sigma and other related certifications to demonstrate control mindset is a plus
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Learn more about American Express Company
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