At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Resident Network Engineer - Federal  ** DoD Top Secret clearance required **   On Site Support - Scott Air Force Base (St Louis, MO area)    Product Knowledge: Juniper MX, EX, SRX, Junos Space, Juniper CTP and CTPView    This is a highly technical role, providing post-sales, on-site support of Juniper Network products. The St. Louis, MO based Advanced Services Resident Engineer will be required to develop and maintain an expertise on the products deployed within the customer's network.   This is a 40 hour per week position, on-site at Scott Air Force Base and may require occasional travel, after hours, and on-call support for critical issues which will be compensated with comp time.   Responsibilities   • Serve as SME on Juniper products and technologies. • Understand the customer’s organizational structure, become familiar with customer's network implementation, and support procedures and help drive to the highest level of network availability. • Carry out testing of new designs, features, and functionality in a laboratory environment and help develop implementation plans to ensure proper operation in live production network. • Validate patches and fixes to operating system software that ensure they are implemented and functioning correctly in pre-production, test, and live networks. • Troubleshoot equipment, network problems, and initiate and track JTAC cases through to problem resolution. • Produce written summary reports of design projects, equipment, and network problems on a regular basis to the customer. • Hold network information gathering workshops with the customer to understand their existing network design and technical requirements for new network deployments. • Train the customer’s design, implementation, and support personnel to configure and operate their Juniper Networks products. • Peer with other employees performing similar resident engineering roles where lessons learned may help minimize risk associated with major network upgrades or changes in the network. • Develop secondary skills in other products in the customer network.   Base Qualifications   • DoD Top Secret Clearance • Minimum 5 years experience providing implementation and technical support of networking products in LAN, WAN, or Internet Service Provider environments. • Strong Interpersonal skills • Detailed technical experience in the installation and operation of routers, switches, and firewalls. This includes hands-on operation of management tools and network analyzers. • Detailed understanding of the protocols surrounding IP networks (TCP/IP, GRE, IPSec, POS, PPP, VRRP, L2TP, etc.). • Experience in network routing protocol troubleshooting (BGP, OSPF, IS-IS, and MPLS). • Experience in enterprise or cloud scale data center design engineering. • The ability to function in a team environment and recognize and take on tasks with self-direction. • The ability to communicate well within the Juniper team and articulate customer problems before they become major issues. • Hands-on configuration and operational knowledge of Juniper products.   Focal Technologies   The ideal candidate for this role will be able to demonstrate the following competencies: • 5+ years experience in a large service provider or enterprise-level network. • Primary platforms focus: Juniper MX, EX, and SRX products • Secondary platform focus: Juniper CTP, CTPView, Junos Space, Network Director, Security Director • Unix/Linux experience • Automation and scripting experience a plus • JNCIS, JNCIP, JNCIE, CCNP, CCIE a strong plus   Minimum Salary: $108,160.00 Maximum Salary:$155,480.00 The pay range for this position is expected to be between $108,160.00 and $155,480.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Juniper’s pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements. ABOUT JUNIPER NETWORKS Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world... ]]>