What S&P Global Has to Offer:
Director, Relationship Management
Onsite
Calgary, Canada
Calgary, Canada
Posted 11 days ago
Job Details
About the Role: Grade Level (for internal use):12 About the Role: Director, Relationship Management The Relationship Management role is a position which can leverage knowledge of the energy industry to enhance relationships with Clients and help them maximize the value of their investments with S&PCI. Due to the breadth of knowledge the Relationship Manager brings they are seen by the Client as the guardian of the strategic Client relationship, orchestrating the deployment of corporate-wide resources to provide value to S&P Commodity Insights’ Strategic and key regional accounts The Team: The Relationship Management team is responsible for the development and maintenance of long-term relationships with defined Client base to ensure a high level of Client satisfaction and influence the broader adoption of existing and new services as well as the retention of existing business. Responsibilities and Impact:
- Responsible for managing S&PCI key relationships for American Strategic and Regional accounts.
- Develops and builds meaningful and lasting relationships with key and influential contacts.
- Understand the client's business priorities and needs. Act as an advocate and ensure customers are maximizing the value of their investment with S&PCI.
- Continuous investigative and collaborative contact with customers to gather strategic information about their business, understand their issues, uncover unrecognized problems providing solutions to them.
- Acts as a broker of capabilities or services for clients, advocates internally, and facilitates the involvement of sales and other functions to achieve common goals for the client and S&PCI
- Ensures client derives value from enterprise-wide licenses to maintain loyalty by working closely with the Commercial and Research organization, to drive increased usage and broad adoption
- NY, Calgary, or Houston based- no remote position.
- Proven experience of managing major or complex accounts, preferably in commodity or financial information provider role.
- Broad understanding of the energy industry including understanding the personas of front, mid and back-office functions, as well as analysts.
- Excellent communication and presentation skills.
- Competent at creating and identifying needs using a proactive and consultative sales approach.
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Learn more about S&P Global
Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Mission
We're connecting diverse talent to big career moves. Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. We’re here to support you - within your current workplace or somewhere new. Upskill, join daily virtual events, apply to roles (it’s free!).
Are you hiring? Join our platform for diversifiying your team