Director, Inbound Product Manager, App Engine Generative AI Products
Remote United States
Full Time Posted 10 days ago
Job Type
Full Time
Job Details
Job Description Team: The Creator Workflows App Engine organization innovates on developer-facing products and experiences that empower customers and developers across the skill spectrum to build, extend, and customize applications solving critical business workflows. This role will focus on integrating Generative AI capabilities that push the boundaries of building intelligent workflow applications and accelerate development velocity within the App Engine ecosystem. The Inbound Product Management team defines the vision, strategy, roadmap prioritizations, and executes with our design and engineering partners on amazing experiences for our developer personas. Role: We are seeking an experienced Director, Inbound Product Manager with a strong background in enterprise software development platforms and a deep understanding of Generative AI technology. This role is centered on enhancing App Engine's capabilities, focusing on scaling innovation and integration of Generative AI features to streamline application development and improve customer outcomes. What you get to do in this role:
- Spearhead the product vision, strategy, and roadmap for Generative AI for developers on ServiceNow by representing the voice of the customer and developer user.
- Define and track success metrics for AI-powered features, constantly refining and evolving our approach based on performance, quality, and usage data.
- Build business cases to explore uncharted opportunities for ServiceNow developers in the Generative AI space. Keep a pulse on the fast-evolving competitive landscape and lead our customers and the market on how we solve for their needs.
- Conduct regular analysis of market trends, emerging technologies, and competitive landscape to inform product strategy and identify potential partnerships or acquisition targets.
- Foster cross-BU collaboration to align on company-wide Generative AI strategy solving developer user needs and driving towards business and customer outcomes. This will require influence at the highest levels of the company.
- Lead initiatives to embed Generative AI capabilities that enable customers to generate application schema, automate processes, and create robust applications.
- Manage backlog prioritization for App Engine Generative AI products and features, collaborating with cross-functional peers in engineering, design, research, to deliver amazing developer experiences.
- Coordinate with Outbound Product Management and Product Marketing to create compelling go-to-market strategies that highlight the benefits of Generative AI within our platform and enable NNACV opportunities.
- Ensure effective customer adoption of new Generative AI features by collaborating with Developer Portal, documentation, Developer advocate, professional services, customer outcomes, and other enablement channels.
- Champion a culture of innovation within the product team, encouraging the exploration of new ideas and approaches to problem-solving.
- 15+ years of experience in enterprise software product management, with a strong emphasis on developer platforms and generative AI technologies.
- Proven track record of managing and delivering AI-focused product features from conception to release, measured by adoption and revenue.
- Exceptional communication skills, capable of conveying complex AI concepts in a clear and impactful manner.
- Experience influencing VP-level executives and building alignment on the toughest company-wide strategic prioritizations.
- An agile mindset and experience working with cross-functional teams to deliver working products on an iterative cadence.
- Experience in gathering both qualitative and quantitative feedback to inform prioritization and development, specifically from external customers and end users.
- A degree in Computer Science, AI/ML, engineering, or technical field is required. Exceptions only to be made for equivalent working experience, not certificates or classes.
- Prior development experience with the ServiceNow platform is highly recommended.
- Experience mentoring and coaching junior-level product managers on the team to help grow the rest of the org.
Learn more about ServiceNow
Help us maintain the quality of jobs posted on PowerToFly. Let us know if this job is closed.
Sign up for our weekly remote work round-up newsletter and have new openings from companies that care delivered right to your inbox.
Mission
We're connecting diverse talent to big career moves. Meeting people who boost your career is hard - yet networking is key to growth and economic empowerment. We’re here to support you - within your current workplace or somewhere new. Upskill, join daily virtual events, apply to roles (it’s free!).
Are you hiring? Join our platform for diversifiying your team