Job Location: Remote (WFH)

We are seeking a dynamic and experienced supplier manager to join our supplier management team. The Senior Content Management Analyst will be responsible for identifying, evaluating, and managing suppliers to ensure the timely and cost-effective delivery of services. The successful candidate will play a key role in optimizing supplier performance and have a strong understanding of business strategies, technology requirements, negotiation skills, and the ability to build and maintain positive relationships with suppliers.

This role partners with suppliers to develop and oversee standard technology specifications, data structures and content for specific products. This role is responsible for supplier development and support of publishing technologies, and the collection and selection of content as well as for the design, development and support of electronic products with regards to both content and technology.

Responsibilities:

• Identify, evaluate, and onboard new suppliers in alignment with company standards and requirements.
• Develop and maintain strong relationships with existing suppliers to ensure continuous improvement in quality, cost, and delivery performance.
• Collaborate with cross-functional teams, including strategic sourcing, production, editorial, and product management to ensure seamless integration of supplier activities.
• Conduct regular supplier audits and assessments to ensure compliance with company policies and industry standards.
• Evaluate supplier performance in accordance to SLAs, track key performance indicators (KPIs) and quality levels, and implement continuous improvement initiatives.
• Identify and assess vendors’ capabilities for utilizing new technology, AI, and other semi-automated solutions for content processing and QA.
• Manage POCs and implement metrics-based QA Program and expand across content sets; Track and report metrics.
• Stay informed about market trends, industry best practices, and technological advancements that may impact tools and processes.
• Assist with negotiating and managing supplier contracts.
• Maintain organized and updated contract files and documentation.

Qualifications:

• Bachelor's degree in Business, Supply Chain Management, or a related field.
• Proven experience in supplier management, or supply chain roles.
• Strong negotiation and contract management skills.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to make data-driven decisions.
• Knowledge of industry regulations and standards.
• Familiarity with supplier management and editorial software and tools.

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