Job Type
Job Details
At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.
Jamf offers remote and hybrid positions. Depending upon the role, work in the office, connect 100% remote from your home, or find the blend that works best for you.
What you’ll do at Jamf:
The Software Engineer II will work across multiple teams at Jamf to help meet the needs for core business systems. Tasks range from root-cause analysis of end user issues, efficiently developing processes and code to improve our company and building experiences to improve both internal Jamf users and external Jamf customer interactions. The primary function will be systems application development and integrations with operational systems throughout the company.
EDUCATION & CERTIFICATIONS
- 4 year / Bachelor's Degree (Preferred)
- A CSA (ServiceNow Administrator) and CAD (Certified ServiceNow Developer) Certification Required.
What you can expect to do in this role:
- Create, improve and maintain software components utilizing appropriate software language(s) while applying the necessary engineering theory and logic to meet overall project requirements.
- Assist in the coordination of component changes with related elements to ensure seamless flow and continuity.
- Assists others in owned components and other fundamental expertise areas
- Lead the development, implementation and testing tasks in different development projects tied to systems, modules and functionality
- Work with and guide other team members when needed
- Manage the documentation creation and updates related to any development tasks
- Support and troubleshoot issues relating to custom development that have been created via the Helpdesk system with a high level of customer satisfaction and in a timely manner
- Create different configuration & infrastructure environments in a development lab to troubleshoot issues and offer possible solutions
- Maintain connections between core business systems
- Any other task or projects as assigned
- 2 -4 years experience developing enterprise grade modules with understanding of software, testing and quality assurance processes.
- 2 -4 years demonstrated experience in python, javascript, or bash scripting language (to include at least one mainstream objective oriented or functional language) and tools based on position requirements (Required)
- Working knowledge of the ServiceNow (Preferred)
- Experience in javascript and modules (Preferred)
What we are looking for:
- Performs all job responsibilities in alignment with the core values, mission and purpose of the organization o
- Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
- Supports and promotes a positive, inclusive workplace one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
- Strong Communication Skills
- Proven Analytical Skills o Ability to interact effectively with co-workers in a results driven culture
- Good Listening Skills o Ability to engage with and establish trust and rapport with all levels of customers and employees o Solution focused ability working collaboratively in a fast paced environment
- Works in a general office environment: well-lighted, air-conditioned area, with moderate noise levels
- Ability to multi-task without loss of efficiency or composure
- Periods of high stress and fluctuating workloads may occur
- Will be required to maintain composure under challenging customer (internal or external) interactions
- May be asked to work outside of regular business hours as needed, including overtime or on call
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