Sr. Principal Strategist, Inspire Value
Job Type
Job Details
What you get to do:
· Customer Advisory
· Engage executives to expertly define and manage bespoke industry-aligned digital transformation advisory engagements at select key customers, leveraging ServiceNow methodologies
· Lead discovery workshops with customer leadership and their teams to understand key business objectives, challenges of prospective and existing customers
· Document and present insights and recommended solutions to meet customer business objectives
· Create high-quality deliverables that communicate strategic alignment, present multi-year roadmaps and document the full business case to justify action
· Expertly communicate and advise in 1:1 and 1: many environments
· Sales & Customer Success Advisory
· Work closely with sales & customer success to help define account plans and sales strategy for key accounts in the region.
· Provide analytical expertise to help assess and prioritize accounts and strategies
· Provide full lifecycle business outcome and value realization advisory
· Thought leadership
· Identify, lead and contribute to the creation of new IP (best practices, white papers, workshops, etc.)
· Innovate on current methods and frameworks
· Collaborate with and enable the ServiceNow teams on a business consulting approach to sales
Qualifications
To be successful in this role you have:
- 15= years of experience in field sales/sales management or consulting in a matrixed and complex sales environment with a focus on aligning to company plans
- Strategic consultative mindset, understand business and people change, can engage with depth at C-Level
- C-Suite Consultative approach
- Experience building multi-tiered customer relationships and C-Suite influencers
- Experience growing talent
- Knowledge and demonstrated skills in sales techniques, customer interaction, customers relations
- An ability to respond to large amounts of complex data
FD21
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
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Work personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.
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