To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.

Role: Resident Engineer / Advance Services Consultant- Subscriber Management Domain

Experience: 8+ Years

Team: Advance Services  

Location: Manesar- Gurgaon (Customer NOC)

About the Position:

This is a highly technical role, providing primarily onsite post-sales support under the Juniper Networks Advance Services Team. Consultant will be required to have expertise on Juniper’s MX -Series with Services (Junos Subscriber Management, IPSec, CGNAT etc.).

Responsibilities

• This position will be an Individual Contributor Role
• Lead requirement gathering, design & technology workshop on Best Practices review, design review, documentation.
• Work to enhance network operation support process including troubleshooting guideline, automation & best practices.
• Validation & testing of Mops, features and functionality testing.
• Assist customer & partner with implementation, integration or migration planning.
• Ongoing informal trainings related to operational aspects.
• Assist to troubleshoot critical & major issues along with TAC, Partner & Customer team
• Acting as a Technical lead for major network deployments and migrations post FNI.
• Follow the Juniper Advance Services engagement and delivery processes, working closely with the Service Manager.
• Work closely with colleagues and customer’s personnel to help in day-to-day operations & major upgrade activities. 
• Participate & lead all operational reviews with customer & partner
• Ensure prompt response to Juniper & Customer teams for any suspected escalation
• Provide informal training (Knowledge Transfer workshops) to Juniper Networks partners and customers.
• Develop and maintain strong relationships with the customer's technical management and teams.
• Tracking and reporting of issues found during testing, Implementation and migration
• Work directly with highly knowledgeable group of Service Provider customers.
• Understand Service provider core & edge network, Troubleshoot complicated hardware and software issues, support to replicate customer environments and network problems in the lab.

 Preferred Qualifications:

• Expert communication and interpersonal skills.
• The mature “customer first” focus
• Strong design, implementation & troubleshooting experience
• Commitment to delivering a remarkable customer experience
•  (B.Tech/B. E) or similar discipline in Electronics & Communication Engineering.
• Strong understanding of -IP Packet flow, OSI & TCP layers
• Layer 3 - IP and related technologies (ICMP, UDP, TCP, IPSec, CGNAT, GRE, QoS, VRRP)
• Ethernet, 802.1Q, PPP, PPPoE, PPPoA, IPv6/Dual-Stack, DHCP, AAA and related protocols such as Radius, Diameter, DNS
• IP-related protocols including IS-IS, OSPF, BGP, RSVP, LDP, QoS, EVPN solutions
• Good Experience in Metro Ethernet, Broadband technologies and seamless MPLS, QoS and IP related services
• Strong Service Provider background
• Very strong knowledge (CCIE/JNCIE level) of the design principles and operations in SP networks.
• Extensive experience in a technical role including strong experience supporting large SP networks and mobile backhaul solutions

Experience/Background Desired:

• 08+ years’ experience in the telecommunications industry
• Hands-on experience on Juniper devices will be a big plus

Additional Qualifications:

• Some experience with at least one programming language. Python is preferred. Should be able to use a programming language to write basic scripts. (e.g., log parsing, sending API requests, automating everyday tasks)

Education:

• Bachelor's in technology or Engineering (B.Tech/B.E) or similar discipline in Electronics or Electronics & Communication Engineering
  
   

ABOUT JUNIPER NETWORKS

Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.

WHERE WILL YOU DO YOUR BEST WORK?

Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...

INCLUSION AND DIVERSITY AT JUNIPER

At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.

Additional Information for United States jobs:

ELIGIBILITY TO WORK AND E-VERIFY

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

● Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify

● Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.