DESCRIPTION

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

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Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems. We are proud to offer learning and development opportunities designed to promote individual performance and spark purpose and trust within our teams. We look to hire the best and then help you to become even better.

Product Support Advisor

We are looking for a talented Product Support Advisor (PSA) to join our team based at Brockman 4. You will utilise your previous field service experience and knowledge of Cummins HHP engines to deliver a high level of support to the customer. The role operates on an 8/6 roster flying in and out of Perth. Flights are within the 8 Days, to allow a full 6 day’s break.

Description

• Deliver a first-class service to our customer prioritising fleet availability of the Cummins powered Hitachi & Komatsu equipment.
• Complete breakdown repairs and maintenance on site
• Diagnose and repair various engines.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and report any issues / incidents to the Field Service Supervisor
• Complete required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

*Qualifications and Competencies

To be successful in this role you will need the following:

• Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
• Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
• Solid diagnostic and IT capabilities
• Strong Communication skills
• Ability to prioritise varying demands and act accordingly
• Hitachi/ Komatsu Experience Highly Desirable

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

RESPONSIBILITIES

• Mechanical trades qualified as a Heavy Vehicle Mechanic (to Australian standards)
• Experience as a Diesel Mechanic in the service and maintenance of HHP heavy diesel products in field service. Cummins engines is highly preferred.
• Solid diagnostic and IT capabilities
• Strong Communication skills
• Ability to prioritise varying demands and act accordingly
• Hitachi/ Komatsu Experience Highly Desirable

QUALIFICATIONS

Product Support Advisor - 8/6 FIFO

Rio Tinto Brockman 4

Dayshift Only

Direct flights from Perth to Site

Cummins Site vehicle Supplied

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

ReqID 2401988

Relocation Package No