With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Job Responsibilities: 

• Proactively reach out to potential customers through outbound calls to promote insurance products and card services.
• Consistently meet and exceed individual and team sales targets and performance metrics.
• Deliver exceptional customer service by addressing inquiries, resolving issues, and providing detailed product information.
• Develop and maintain strong, long-term relationships with customers to encourage repeat business and referrals.
• Adhere to all relevant laws, regulations, and company policies during telemarketing activities to ensure ethical and compliant interactions.

Qualifications: 

• IIQE Paper 1,2,3 are required.
• Previous experience in telemarketing, sales, or customer service is preferred.
• Experience in the insurance industry is an advantage.
• Strong verbal and written communication skills to effectively convey information and build rapport with customers.
• Ability to handle rejection and continue to pursue sales opportunities.
• Willingness to learn and adapt to new products, policies, and procedures.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.