Job Details
In this position, you will provide project leadership while promoting the use of Esri technology to enable customer success and support its development and growth into new domains by working closely with industry experts throughout the company.
This team supports the Federal Health and Public Safety clients. You will be part of a talented cross-functional team of dynamic and passionate Consultants and Project Managers to deliver capabilities that enable our customers to make a difference in communities around the world. You will be part of a team that influences lasting contributions for communities with the web and mobile applications you create.
The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.
Responsibilities- Enabling customer success and maintain and expand Esri footprints through project execution
- Manage complex technology projects and programs
- Acting as the liaison between Professional Services and our customers in the execution of project requirements
- Directing project teams that consist of platform configuration specialists, system engineers, architects, and consultants dedicated to supporting customers and their mission critical systems and applications
- Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies
- Collaborate with Esri's practice managers and marketing and sales teams to develop new business and be part of actively shaping the future through your work on cutting-edge projects and technology trends
- 8+ years of experience in a similar position, supporting similar responsibilities
- Professional experience leading and managing IT based projects
- Demonstrate ability to evaluate and translate customer's business goals, objectives, and strategies into technical plans and solutions
- Demonstrated knowledge of the Federal Government, Military, and Public Safety industry
- Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
- Professional experience supporting the design, implementation, and administration of enterprise geospatial technology (ArcGIS Online, ArcGIS Pro, ArcGIS Enterprise, and/or ArcGIS Platform)
- Applicants selected will be subjected to a security investigation and may need to meet eligibility requirements for access to classified information. This could include a Top-Secret Clearance (TS) or Public Trust Clearance
- Bachelor's degree in Geographic Information Systems (GIS), geography, or related field
- GIS Project Management is a plus
- Knowledge of and experience with software engineering and/or robust application principles and practices
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
- Willingness and ability to occasionally travel for projects assignments
- Project Management Professional (PMP) certification
- Master's degree in Geographic Information Systems (GIS), geography, or related field
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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