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Avaaz is at the forefront of a bold Digital Transformation Project aimed at amplifying our global impact. This initiative goes beyond technology—it’s about reimagining how we engage with members, optimize revenue, and develop new strategies to empower millions to drive change.
As part of this exciting journey, we’re advertising key roles like the Senior Product Manager, Member Growth and Engagement. These positions are crucial to our new structure, which focuses on Revenue, Growth & Engagement, and Model Innovation. Each area is supported by dedicated teams, ensuring Avaaz delivers its goal to be the world’s most impactful campaigning community.
About the roleThe Member Growth and Engagement team is seeking a Senior Product Manager to grow and optimize the member journey at Avaaz. You will own the roadmap for driving member growth and retention in this role, leveraging Avaaz’s global reach and impact as well as experimenting on new engagement opportunities.
The Member Growth and Engagement team is fundamental to the success of Avaaz - members are at the core of what Avaaz is. This role will drive new product features as well as optimize existing user flows in collaboration with engineering, design, finance, campaigns, and other stakeholder teams across Avaaz.
In this role, you will
- Guide the product vision, roadmap, and processes for features and tools in order to grow our membership base at Avaaz, including optimizing acquisition channels, improving onboarding, and driving key actions that lead to long-term engagement.
- Creating product roadmaps and release plans and work with a team of engineers, designers, and other stakeholders to drive clear business impact.
- Build empathy and understanding of personas and use-cases across our global memberships, and think user-first.
- Set benchmarks and develop key metrics that accurately measure the health of Avaaz’s active membership base.
- Ability to thrive in ambiguous environments, excited about finding solutions to complex problems, and then building them.
- Strong and consistent history of building and shipping great user-facing consumer experiences, including responsibilities driving prioritization, trade-offs, and timelines.
- Significant practical experience focused on delivering impactful user growth products
- Experience defining and utilizing metrics, OKRs, and other prioritization frameworks to make product and strategic decisions based on A/B testing and qualitative feedback
- A passion to analyze and synthesize data and proven ability to prioritize using a combination of data and product intuition
- Strong interpersonal skills, with the ability to connect a strategy to a set of customer problems to a group of business priorities and metrics to features in a logical chain
- Demonstrated technical understanding of platforms, APIs, and system architectures, and effectiveness working with engineers.
- Excellent communication skills to drive cross-team collaboration with stakeholders and build consensus with Avaaz’s leadership team
- Proven track record of impact through solving growth problems.
- Experience working on international growth initiatives
Avaaz is a virtual organization, with most of our work done over email, Gdocs, telephone, and Slack. Our staff are based in cities all over the world. For this position, the candidate would ideally be based in the EMEA or Americas time zones, although other locations may be considered.
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