- Configure, run optimize Azure virtual machines, networks, security groups, storage accounts, and other resources.
- Supervising the performance of Azure resources, implement scaling measures, and ensure the stable operation of the system.
- Lead and optimize Azure security services, such as Azure Security Center, Azure Policy, and Azure Firewall.

**Microsoft 365 Platform Support**
- Lead all aspects of the service management of M365, including Exchange Online, SharePoint Online, Teams, OneDrive, etc.
- Lead user accounts, licenses, mail flow, and service configurations to ensure efficient platform operation.
- Improve the security of M365 by implementing security policies using tools like Microsoft 365 Defender and Microsoft Cloud App Security.

**Daily Operations and Technical Support**
- Respond to and resolve technical issues in Azure and M365 environments to ensure service continuity.
- Conduct regular system checks and maintenance plans to mitigate potential risks.

**Documentation and Knowledge**
- Record and maintain all operations and configuration changes to ensure effective knowledge transfer.
- Compile regular system performance reports and provide improvement suggestions.
- Maintain documentation of system configurations, operational procedures, and security policies.
- Write and update technical documents, user guides, and training materials to promote sharing section within the team.