Job Details
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Business Unit/Role Specific Info
As a participant of our Graduate Product Manager program, you will have a unique opportunity to accelerate your growth and skills in Digital Product Management. You will be immersed within our product team and supported by tenured product leaders as you start your career journey.
Working in Technology, as part of our Salesforce organization, you will serve as a key member of the team. Responsibilities include innovating on behalf of our customers to create compelling product experiences, looking to differentiate American Express’ digital experiences and overseeing all aspects of the end-to-end product lifecycle.
You will learn to collaborate with business leaders and partners to support and help shape a compelling product strategy and roadmap. Take products and features from concept to launch in a fast-paced environment. The Associate Product Manager has responsibility for decision making and prioritization for their products, working with marketing, design, engineering, and servicing leaders.
Role and Responsibilities
- This role includes CRM Salesforce product management combined with data and integration strategy.
- Interacting with customers to identify needs, opportunities, and gaps, and solve problems.
- Works with various stakeholders to continuously define feature priority.
- Translates product roadmap features into well-defined product requirements or user stories and acceptance test criteria.
- Coordinate’s communication, escalates and facilitates resolution of risks, issues, and changes tied to the Product Backlog.
- Support the Product team to ensure in the identification of technical problems, and devise solutions as they relate to the current and future business environment.
- Facilitate cross-functional collaboration with design, analytics, engagement, project management, and engineering.
- Support Product team with market research and generation of insights to be incorporated into the product design.
- Use analytical skills and strategic perspective to identify trends & recommend solutions that will help improve the user experience
Preferred Qualifications
As a recent Graduate we understand that you won’t have significant experience in industry. We are looking for ambitious & talented individuals that share our company’s value to always do the right thing for our customers, to win as a diverse and inclusive team that respects each other and our differences. Successful candidates will have:
- A resilient and determined outlook
- A strong desire to collaborate – we operate in teams
- A love for technology and how it improves peoples’ lives
- An ability to embrace failures and learn from them
- Excellent communication skills with the ability to engage, influence, and inspire others
- Strong problem solving & strategic thinking
- High degree of organization, individual initiative, and personal accountability
Minimum Qualifications
- Must have earned a Bachelors or Masters degree in Computer Science, Computer Engineering, or other technical discipline in the last 2 years or have a graduation date of June –September 2025.
Employment eligibility to work with American Express in the United Kingdom is required as the company will not pursue visa sponsorship for these positions.
In order for your application to be considered, please complete the below steps:
1. Click on ‘Apply Now’
2. Create a new username and password
3. Complete and submit your application
Our team will review completed applications on a rolling basis. We would encourage you submit your applications early as applications may close before the deadline. We appreciate your patience while we consider your application and will be in contact with you by 3 December 2024. The deadline for applications is 10 November 2024.
If you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Campus Recruitment Team on ask.campus.emea@aexp.com
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
