The Project Manager (PM) at SoftwareOne is tasked with leading professional services engagements, ensuring that projects adhere to scope, timeline, breakthroughs, budget, and quality expectations. This is achieved through meticulous planning, controlling, and handling of projects in alignment with the SoftwareOne Project Delivery Framework (pmONE) and the agreed delivery methodology, as well as any other processes, procedures, and guidelines established by the customer region. 

They will collaborates with Account Managers and Technical Services Presales to understand project requirements. They lead and support the project team, which may include Solution Architects and Technical Consultants. Additionally, the PM is providing leading efforts from corporate, customer, and third-party vendors to plan and implement SoftwareOne solutions. 

By integrating all aspects of project management and maintaining clear communication with all team members, the PM ensures successful project delivery. 

• Responsible for planning, organizing, managing, controlling, and communicating on all aspects of a project within the time, cost and quality thresholds set  

• Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team  

• Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams  

• Facilitates regular core team meetings to review risks, issues and monitors project health and progress  

• Creation of regular Project Status Reports and distributes them accordingly  

• Manages and controls costs to drive financially healthy projects  

• Responsible for managing large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for SoftwareOne  

• Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment  

• Provides training to team members and assists them with their professional development  

• Achieves operational objectives by contributing information and preparing and completing action plans, implementing productivity, quality, and customer-service standards  

• Responsible for leading and supporting the project team as required on all live projects  

• Guarantees performance of the teams, and ensure that guidelines client's and organization's frameworks are met  

• Responsible for directly managing multiple projects within a Service Practice  

• Manages Senior-level client delivery relationships and resolves conflicts  

• Manages knowledge sharing within the SoftwareOne PMO community  

• Ensures team members support knowledge sharing and reuse requirements of project  

• Works with Delivery Leads in project risk management and delivery of projects  

• Works with Solution Sales on presales activities and getting the scope finalized as required/requested  

• Participates in upselling and presales activities where the appropriate opportunities present themselves  

• Supports project reporting activities. Completes all processes as part of project delivery in supporting systems such as PSA as required. Provides support, advice and guidance to other Project Managers or Project Team members