Responsibilities External providers management

Research and familiarise yourself with any local/regional Government laws on running education outreach programmes, ensuring compliance with any funding initiatives.
Form partnerships with local education institutes and/or charities as necessary to select and onboard learners into the SoftwareOne Academy, in line with business needs.
Handle external training providers involved in delivering training to SoftwareOne Academy learners.
Partner with AWS, Microsoft, and GCP
Organize community Outreach for graduations.

Internal stakeholder management

Become a business partner within your region, and for your allocated Service line or practice, facilitating and leading conversations about the Academy for pipeline.
Reporting to executives on academy standing in their regions.
Work with the global SoftwareOne Academy team in other regions to ensure consistency of the programme.
Work with Instructional Designers and Global Curriculum Lead on any adaptations/iterations on our curriculum to meet the needs of the business.
Post updates on cohort and activities in the region on Yammer and LinkedIn.
Coordinate with internal Academy stakeholders for smooth processing of all activities.

Running Academy cohorts

Manage the planning, development, delivery and monitoring of learner activity whilst engaged in the Academy programme.
Provide academic and pastoral support to all Academy Associates and/or Apprentices (learners in the programme)
Monitor learners’ attendance, engagement, performance, and achievement, maintaining accurate records for reporting.
Take an active role in the induction and onboarding of Academy Associates and Apprentices (OneStart).
Facilitate training sessions as needed within the curriculum.
Act as first point of contact for all Academy learners in region.
Build and maintain relationships with our learners beyond their Academy journey – managing and facilitating ongoing interactions within our Academy Alumni community.

Academy Manager - EMEA