With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

We are building a banking platform that enables teams to create products at scale and powers digital channels to deliver compelling experiences in a dramatically faster fashion.   

We look primarily for people who are passionate about solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders daily to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. We welcome diverse perspectives and people who are not afraid to challenge assumptions. 

Our mission is to accelerate the pace of financial innovation and build new financial products for American Express. Our platform streamlines the process of launching and iterating financial products. 

Responsibilities: 

• Develop Test Plans, Strategies, and scheduling of test activity.

• Create, maintain, and implement Test cases/scripts at any level as required (Unit, Integration, Component Integration, System Integration, Exploratory).
• Validate and report on test results for software quality improvement.
• Coordinate "Quality at Every Step" - Involved in the review of the user story backlog and requirements specifications for completeness and weaknesses in function, performance, reliability, scalability, testability, usability, and security and compliance testing, and provides recommendations.
• Work with Product Owners to prioritize features, maintain documentation and known issues.
• Reviews progress and make recommendations for areas of opportunities/improvements for automation & tool usage.
• Maintain a healthy and efficient CI/CD pipeline, drive the strategy and the governance of automation and testing in a CI/CD environment, ensure development pipeline standards for REST api’s, Mobile Apps, Web applications.
• Looks beyond the obvious for continuous improvement opportunities.
• Identify and illuminate risks to the whole team when identified at any stage of planning or development.
• Coordinate with other QAEs to ensure a consistent messaging across the platform as it relates to Quality.
• Best practices of Defect management, Bug Reporting, Bug-tracking, QA metrics and reports for leadership visibility.
• Good attitude, communication, willingness to learn and collaborate. Bring a culture of innovation, ideas, and continuous improvement.
• Challenging status quo, demonstrate risk taking, and implement creative ideas.
• Defect Fixes, Performance Testing, Regression Testing, Endurance testing.
• Leads multiple tasks effectively - progresses work in parallel  
• Adapts to change quickly and easily  
• Handles problems and acts on own initiative without being prompted  

 Qualifications: 

• Overall 15+ years of experience of proven experience in quality engineering with a focus to drive Automation and efficiency.

• Proficient in writing test cases, running functional, API tests, and managing defects.
• Experienced in support of modern test strategies.
• Must have demonstrated proficiency and experience in the following tools and technologies (Only Candidates with following must have skills will be considered): 

o   Banking domain experience: Money movement Journey, Add a Bank.

o   Expert level knowledge of FIS Systems: Modern Banking Platform, Profile 7

o   Domian knowledge of end 2 end flow for money movement journeys tracing from Digital banking platform middleware to external systems and data lakes.

o   Test data management for add a bank (Yodlee, MicroDeposit, Bank On File, EWS, Plaid), add a payee journeys.

o   4-5 years' experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing, GUI testing, web service testing, and browser compatibility testing

o   Experience with continuous integration and continuous delivery environment and platforms, especially Maven and Jenkins.

o   Experienced with modern IDEs, build tools (Gradle/Maven), Docker.

o   Proficient with version control (GIT) and best practices.

o   Proficient in using Bug tracking tools like JIRA, RALLY.

o   Experienced in writing test scripts for performance testing using Jmeter.

o   4-5 years' experience working with API Automation using Postman.

o   5-7 years working in an Agile or SAFe development environment is a plus.

o   Good knowledge of troubleshooting skills and pinpoint the issue.

• Working Knowledge of following tools and technologies: 

o   Selenium Automation framework

o   Regression Suite integration in CI/CD pipeline.

o   REST APIs Specifications using Swagger 

o   Development Tool Central, XLR, Jenkins 

o   Docker Image creation, Containers, PODs 

o   Open Cloud Deployment and Troubleshooting

• Analytical and problem-solving skills
• Technical fluency - ability to clearly describe tradeoffs to technical and non- technical audiences alike to help support product decisions. 
• Highly organized with strong prioritization skills and outstanding written and verbal communication - you are great at research and documenting your learnings. 
• A bachelor's degree.  

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.