With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Strategic Partnerships (SP) manages the most significant enterprise relationships across American Express, with a mission to build differentiated partnerships that unlock the potential of American Express’ strategic relationships to drive growth and innovation. The team is responsible for defining a multi-year partnership strategy, supporting key negotiations and projects, and driving new business opportunities globally with our largest Blue Box partners.

We are looking for a responsible, professional, and flexible Executive Assistant who will provide high-quality in-person administrative assistance for the Chief Partner Officer (CPO). The Chief Partner Officer oversees a US-based team of 40+ colleagues, reports to the Vice Chairman of the Company, and sits on the Executive Committee in addition to multiple external board positions.

The CPO’s office is a dynamic, fast-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of stakeholders both inside and outside of American Express. This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the senior executive and those in need of her time. 

The ideal candidate must be seasoned and experienced in working in an Executive Office team, handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, ability to manage and operate in a dynamic environment, being resourceful and knowing how to navigate large organizations will also be critical to success in this position.

How will you make an impact in this role?

• Manage complex calendar activity, including coordination and oversight of internal and external business meetings, sending and responding to invitations, resolving difficult scheduling conflicts as they occur, etc.
• Lead planning and execution of critical logistics, including reserving meeting facilities, setting up telepresence, and in-office catering.
• Collaborate closely with EAs in Executive Offices internally and externally.
• Make local travel arrangements and itineraries, including reservations for client meetings.
• Manage the day-to-day on-site operations of the CPO office, including greeting clients, ordering supplies and materials, etc.
• Work closely with the Executive Office team to coordinate CPO office operations.

Minimum Qualifications

• Demonstrated ability to manage a complex, dynamic calendar; understanding priority of requests, high priority activities, and need for boundaries, as appropriate.
• Proven track record of supporting executives effectively with a “customer first” mentality and keen attention to the executive’s job demands, experience and needs.
• Ability to operate with a high level of integrity for handling sensitive issues and maintain complete confidentiality.
• Ability to develop and deliver effective verbal and written communications, at all levels of management, colleagues and business contacts, to clearly convey information and/or to influence thinking or action.
• Excellent time management and organizational skills with a strong focus on accuracy and attention to detail, with the ability to work flexibly, sometimes under pressure.
• Proven ability to manage multiple priorities, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks.
• Ability to identify problems, determine possible solutions, and actively work to resolve issues, with appropriate need for escalation.
• High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – WebEx, Zoom, Teams, Slack, Outlook, Ariba, Concur, SharePoint, etc.
• Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization.
• Ability to interact effectively and diplomatically with executives and Executive Assistants across the organization.
• Must be a team player who excels working in a dynamic environment.
• Willing to work in the New York offices a minimum of 3-4 days per week.
• Actively participate in team meetings and colleague engagement activities.

Salary Range: $38.45 to $57.70 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.