At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

Are you client-focused, take true pride in your work? Join our team of Collection Account Specialists and earn $18.00 per hour

This is a fully remote position.

The Collection Account Specialist maintains client relationships by serving as a single point of contact for all client needs. In this position, the Account Specialist supports transactions through internal and external process partners and resolves transactions as assigned.

You are:

• The individual who will be working with agents responsible for invoicing, account maintenance, collections, sales support, and responding to any client inquiries/requests

• A forward-thinking individual, high energy, ready for new experiences everyday.

You will: 

• Collect past due accounts within three business areas

• Correct billing errors within three business areas, maintaining customer account information in all applicable systems

• Handle account cleansing, including, but not limited to: payment application and reconciliation; PO and cost center updates; Billing consolidations; Major account and master lease creation and inventory correction.

• Create and maintain spreadsheet and/or manual billing via Microsoft Excel and generate customer correspondence via Microsoft Word.

• Communicate with and maintain a good relationship with other business units in order to best assist our clients.

• Organize your day to ensure proper time parameters are met for all items and tasks.

Your Background:

• You will have a positive, client-first attitude

• You will possess and be able to illustrate strong Microsoft Excel and Microsoft Word abilities

• You are self-driven, able to work independently and have the ability to prioritize and schedule daily activities while functioning in a team environment.

• You will have experience with collections, account management, and billing reconciliation.

• This position handles sensitive financial data for our clients therefore a credit review is included in the background screening process.

Our Team: 

At Pitney Bowes, our passionate and ambitious team delivers innovations that help clients navigate the complex and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages efficiently, to securing payments through statements and invoices. In everything, we do, we deliver accuracy and precision to drive meaningful impact. 

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.