This is a Global Banking Services position at Associate within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products. Global Banking Services (GBS) resides within the Shared Services and Banking Operations Department. The team currently operates as a global unit with extensive communication between the various GBS teams, currently located in Glasgow, Hong Kong, Shanghai and Mumbai.

This role is to perform the full front to back process of opening and closing external bank accounts within the Asia region, predominantly in the China market. The role involves working closely with both internal and external (Agent Bank) teams to ensure prompt bank account opening and closing, adherence with market regulations and provide escalation in line with the agreed SLA-s.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…

- Perform the front to back account opening and closing process for China / Asia markets
- Work with Internal Morgan Stanley Teams to complete the account opening requirements - including Legal, Global Network Management, Compliance and a variety of Business Units
- Manage the Morgan Stanley Signatory requests for Account Opening and Closing Documentation.
- Hand delivery and collection of documentation from domestic banks within China
- Understand Regulatory requirements in relation to account opening and closing (including KYC, AML etc.)
- Ensure continued adherence from agent banks against agreed account opening & closure SLA for each market.
- Partnership with a range of key areas, including Compliance, ORRC Client Money, Listed Derivatives, Cash Management, Global Network Management teams.
- Ongoing timely and accurate escalation to keep Senior Management and stakeholders updated on progress.
- Project Management: manage high focus account opening / closure requests on the back of key deliverables.
- Proactive identification of process improvements

Skills Required:
- Fluent in written / oral Cantonese, Mandarin and English
Sound interpersonal skills, freely develops networks, builds consensus and develops alliances across the organization
- Excellent verbal and written communication skills
- Risk awareness. The ability to react quickly to issues and track them through to conclusion
- A change agent - always challenging the status quo
- Ability to work in a fast paced environment, both independently and as part of a team
- Ability to meet tight deadlines and has a delivery focused approach
- Strong sense of ownership and accountability for quality output
- Attention to detail and accuracy is essential;
- Highly motivated self-starter with multi-tasking abilities; ability to prioritize appropriately
- Entrepreneurial spirit and flexibility - particularly in dealing with changing environments and different stakeholders
- Desire to work in an environment strong in teamwork, commitment and excellence
- Desire to build a career within the financial services sector
- At least 2 years’ relevant experience would generally be expected to find the skills required for this role
- Sound understanding of operations

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries.
At Morgan Stanley, you’ll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity
We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.