DESCRIPTION

Job Summary:

Provides high-quality technical training delivery on Cummins products and systems. Delivers technical training to distributor, dealer, and customer service personnel to enable technician efficiency, repair quality and customer satisfaction. Provides technical support as required.

We are looking for a talented Technical Tranier Instructor- Senior to join our team in Florence, KY

In this role, you will make an impact in the following ways:

Training Platforms : Proficient in delivering training across various platforms, including on-site sessions, live web presentations, and prerecorded video training

Expertise Development : Stay up to date with changing technology through consultation with product management team and research.

Evaluation and Feedback : Regularly assess training effectiveness based on participant feedback and field performance, making necessary adjustments.

Continuous Improvement : Actively engage in continuous improvement initiatives to enhance training processes and outcomes.

Records Management : Maintain accurate technical training records, ensuring compliance and tracking service capability.

Customization : Adapt and modify technical training programs and presentations as needed to meet specific requirements.

Alignment with Business Goals : Overall, your efforts will contribute to efficient service delivery and customer satisfaction.

RESPONSIBILITIES

To be successful in this role you will need the following:

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Drives results - Consistently achieving results, even under tough circumstances.

Drives vision and purpose - Painting a compelling picture of the vision and strategy that motivates others to action.

Ensures accountability - Holding self and others accountable to meet commitments.

Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.

Organizational savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.

Situational adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Training Delivery - Instructs learners in a manner that engages and adjusts to individual and group needs resulting in knowledge, skills and abilities that can be applied on the job.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Education, Licenses, Certifications:

• College, university or equivalent technical experience required.
• This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

• Intermediate level of relevant work experience required, including experience in service.

QUALIFICATIONS

Additional Responsibilities:

•  Conduct live, in-person and via web, and video recorded training classes.
• Work with product management team to develop and modify technical presentations.
• Ability to lift 75 pounds.
•  Relevant automotive or heavy-duty truck work experience required.
• This role is based in Florence,KY. Please note that the role is on site.

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Exempt - Experienced

Min Salary $74800

Max Salary $112200

ReqID 2400806

Relocation Package No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.