With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Business Unit/Role Specific Info

The Global Risk & Compliance Organization (GRC) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.

We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.

Role Overview:

The Enterprise Risk Management (ERM) & Strategic Initiatives team within ERM&RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities including but not limited to risk identification, owning the risk appetite framework and independent oversight principles, supporting the aggregate risk assessment for the Company, and leading key projects that deliver on the strategic priorities of the Head of Enterprise Risk Management and Risk Oversight.

In this role, the candidate is expected to lead two important functions within ERM&RO:  (1) New Product Approval (NPA) governance and risk management – ensuring that our product launches are compliant to risk and regulatory expectations and that our brand and customers are protected; (2) the Control and Compliance Program - that encourage prudent risk-taking behavior and reinforce long-term risk management objectives. 

Key Responsibilities: 

• Lead the governance and risk management of the New Product Approval (NPA) process, ensuring compliance with OCC Bulletin 2017-44.
• Enforce the approval framework for all new product initiatives, ensuring proper documentation, risk assessments, and monitoring mechanisms are in place.
• Collaborate with senior executives to ensure all risk acceptance decisions are well-documented, justified, and approved at the appropriate levels of authority.
• Lead the development of Control and Compliance frameworks that encourage prudent risk-taking behavior and reinforce long-term risk management objectives.
• Design metrics that reflect both financial and non-financial risk performance across different risk areas. 
• Establish and manage the Risk Acceptance/Memo Program to formalize the process of accepting risks.
• Lead cross-functional teams to assess risks across the organization and facilitate discussions on risk acceptance, new product risks, and compensation incentives with business leaders.
• Drive continuous improvement of risk governance processes, ensuring alignment with regulatory expectations and industry best practices.
• Produce regular reports to the Executive Committees, highlighting key risks, governance decisions, and program outcomes.

Qualifications:

• Advanced degree in Finance, Risk Management, or related field; Master’s degree or MBA preferred.
• Minimum of 5-7 years of risk management experience or related disciplines, specific experience in Enterprise Risk Management, Product Governance, Risk Acceptances, or Control and Compliance is a plus.
• Strong understanding of financial markets, products, and regulatory requirements impacting risk management.
• Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies.
• Excellent written & verbal communication, presentation, and stakeholder management skills.
• Demonstrated leadership capabilities, including the ability to build and motivate high-performing teams
• Ability and comfort in working in a newly formed risk management areas of focus under ambiguity; and changing landscape of prioritization

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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