Junior Account Manager (gn) - Digital Sales

 (Swedish Speaker)

Full-time | permanent | Location: Barcelona

Exciting News! We are happy to announce that SoftwareOne is creating a new Digital Sales Hub for EMEA in Barcelona!

Are you eager to launch your career in digital sales and make an impact in a growing tech company? At SoftwareOne, we are looking for enthusiastic individuals with a passion for sales and technology, to join our team as Junior Account Manager for our Sales Hub in Barcelona. If you have at least 2 years of experience in sales, preferably in B2B, strong communication skills in Swedish and English, and a drive to excel, we want to hear from you!

The Role:

As a Junior Account Manager, you will be the main point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. Your focus will be on driving sales, understanding software requirements, assisting with renewals, managing escalations, and maintaining coverage across all assigned accounts. You will play a crucial role in building trust-based relationships, ensuring client satisfaction, and spotting opportunities for growth.

Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.

• Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.
• Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.
• Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.
• Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.
• Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.
• Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.
• Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.