In this role, you will leverage your change management experience to help organizations achieve and accelerate their geospatial objectives. An energetic and resourceful individual is needed to partner with Esri customers and account teams to develop change management solutions to address the people aspect of successful technology implementations that transform the organization and produce real business value. You will play a key role in ensuring projects (change initiatives) meet objectives on time and on budget by increasing customer adoption and usage.

• Support exceptional design, delivery, and client satisfaction on a diverse portfolio of client engagements and manage projects to completion
• Complete project work by using proven methodologies and frameworks (knowledge of multiple ways to analyze the current state, future opportunities, and strategies) and simplifying complex scenarios for staff to increase their understanding of approach
• Work effectively and efficiently to keep within the parameters of hours budgets for each project
• Manage the coordination, schedule, and production of client deliverables and ensure consistency of high-quality deliverables across projects (incorporating graphics and other display techniques to succinctly report on data and analysis)
• Leverage your change management and workforce knowledge when working with others to promote these services internally, grow awareness, and position them within Esri
• Develop strong working relationships with other Adoption Strategy consultants, account teams, and customers to understand the need for change and the solution sold to the customer
• Demonstrate industry knowledge and its relevance to the application of GIS from a people-focused adoption perspective
• Identify and collaborate with key stakeholders for an organization as they relate to managed engagements
• Use active listening and questioning skills to understand the needs and business challenges of customers to effectively execute each engagement

• 5+ years of professional experience in change management consulting, design, and delivery
• 1+ years of experience with change management technology consulting
• Strong project management skills and the ability to coordinate multiple engagements simultaneously with prioritizing demand
• Demonstrate creativity, analytical, and problem-solving skills and active listening skills
• Demonstrate strong attention to detail, follow through, and organizational skills
• Ability to travel up to 40% of the time
• Bachelor's in business administration, marketing, or related field

• Completed Change Management Principles (PROSCI) certification
• Experience with Salesforce
• Experience in government or commercial organizations
• Master's in business administration, marketing, or related field

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At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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