In this position, you will work closely with clients and our global business development team in helping to define geospatial-centric solutions and implementation of those solutions. You will solve complex geospatial problems by evaluating and translating the customer's business goals, objectives, and strategies.

Utilize your GIS technical know-how and/or domain expertise to support new customers and seasoned users to develop best practices for implementing Esri's enterprise system to realize their vision and drive toward their goals. In this position, you will become a customer's trusted advisor at Esri, while also interfacing with Esri staff and technology partners. Blend your subject matter expertise with Esri's geospatial capabilities and engage with our customers to provide transformational approaches to their business. You will spend time developing business opportunities and growing the software footprint in the commercial industry.

This team supports our customers in the Commercial department within Professional Services. The Professional Services division is the consulting and implementation arm of Esri. We break ground in new markets, push the technology envelope and ultimately deliver transformational solutions to high profile clients worldwide. The Professional Services organization is comprised of nearly 1,000 talented business and technical professionals who strive every day to help our users be successful.

• Help clients translate real-world needs into practical, state-of-the-art solutions
• Recommend relevant strategies, architectures, and solutions for customer requirements and work with customers to prepare implementations, change management, and migration activities
• Manage projects and support customers throughout the entire project life-cycle, including requirements, analysis, design, build, and implementation
• Lead the scope, cost, schedule, and contractual deliverables through planning, tracking, quality assurance, change control, and risk management
• Establish, develop, and expand relationships with customers, partners, and distributors

• 5+ years of professional experience in a similar position, supporting similar responsibilities
• Professional experience with a record of technology or business management consulting with an interest in private sector customers
• Strong project management skills with the ability to deliver complex projects on time and within budget
• Experience developing project designs, work plans, budgets, and schedules
• Entrepreneurial attitude and willingness to learn
• You thrive in dynamic, cross-functional and matrixed team environments
• Excellent written communication, storytelling, and collaboration skills
• Self-motivated, a proactive problem solver, team-oriented, and creative
• Strong, persuasive, and friendly communications skills
• Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
• Ability to consult and engage with senior level leadership
• Experience with proposal writing, preparing executive summaries, solution definition, scope of services, staffing, and pricing
• Bachelor’s in Geographic Information Systems (GIS), geography, or a related STEM field

• Experience with ArcGIS, location-based services, geo-enabled apps, spatial analysis, or similar geospatial technology
• Master's degree in Geographic Information Systems (GIS), geography, MBA or a related STEM field
• Preferred experience in commercial industry

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At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

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