Associate-Digital Product Management
Job Details
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Organization Description:
The Credit & Fraud Risk team helps drive profitable business growth by reducing the risk of fraud and maintaining our customers' confidence in the security of our products. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending and provide a world-class customer experience.
Amex’s Risk Products & Data Strategy is at the core of delivering the outstanding customer experience while handling credit and fraud losses at lowest levels in the industry. This team within Risk Products & Data Strategy implements Strategies across Onboarding (Credit & Fraud), Customer Management & Authorization as well as foundational capabilities like Data Derivation/Ingestion, Data Quality and Business Intelligence. We develop, and design logic used in risk management automation that is durable, scalable, easy to deploy and transparent to business strategy partners in real-time and batch environments.
Key Responsibilities:
- Develop and Deploy Risk Products like Business Logic Management, Data Derivation/Ingestion, Data Quality and Business Intelligence.
- Work on proprietary Cornerstone/Risk platforms using Big Data Tools and Framework including but not limited to Hive, ETL.
- Correlate requirements to the impact of logic to cardmembers and perform unit and end-to-end testing
- Contribute into evaluating and/or developing right tools, common components, and capabilities and Identifies opportunities to adopt innovative technologies
- Develops deep understanding of business logic, intent and long term objectives to align priorities and develop long life solutions.
- Adhere to design and quality guidelines and serve as a content expert in their respective use cases and journey.
Critical Factors to Success:
Business Outcomes:
- Drive capabilities innovation & resultant business growth by applying existing & emerging technologies to deliver against customer goals
- Ability to display abstract thinking while solving complex business problems
Leadership Outcomes:
- Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues & shareholders.
- Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings.
- Strong Communicational skills and outcome driven approach.
SKILLS AND ATTRIBUTES:
- Bachelor’s or master’s degree in engineering, Computer Science, MBA or other relevant qualification
- Relevant Experience: 1 - 4 Years
- Advanced data manipulation techniques
- Understanding of data/modelling/analytics/ETL concepts
Technical Skills/Capabilities: Hive, SQL, GCP, Python
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.