It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The ServiceNow Security Organization (SSO) delivers world-class, innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud, accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact  

Please Note: This position will include supporting our US Federal customers. 

This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test.  

Any employment is contingent upon passing the screening.  Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered. 

What you get to do in this role:

• Assess security risk and impact of issues pertaining to ServiceNow 

• System Scanning and Vulnerability Management 

• Partner with stakeholders to provide triage and remediation recommendations 

• Partner with compliance teams to ensure appropriate level of risk management 

• Assessing Security Risks: Evaluating the security risk and impact of issues related to system scanning and vulnerability management 

• Coordinating various workstreams impacting the program and reducing risk 

• Solving complex problems and identifying gaps between teams, processes, and systems 

• Clearly communicating progress and outcomes, and collaborating effectively with cross-functional teams 

To be successful in this role you have: 

• MUST HAVE Proficiency in Scripting languages (Java, JavaScript, Python) 

• 3+ years exp Linux Admin & Puppet/Chef or related technologies 

• 5+ years in Vulnerability Management in Enterprise Cloud Systems 

• 3+ experience with Vulnerability Management Scanning Tools 

• (e.g., Tenable, Qualys, Rapid7, Wiz, etc.) 

• Understanding and experience with Federal, PCI Compliance and Security Frameworks 

• Familiarity with Container Solutions (e.g., Docker, Kubernetes, etc.) 

• 3 years experience with Infrastructure, Cloud, and Risk Assessment 

• Strong understanding of Systems and Network Engineering 

• Deep understanding of Network Communications (OSI model) 

• An analytical mind for problem solving, abstract thought, and defensive security tactics 

• Stakeholder Mangement & strong interpersonal skills (written and oral communication) 

• Experience with remote collaboration 

• Ability to articulate complex issues to executives and customers 

• Familiarity with ServiceNow Platform and Agile Methodologies 

• Adaptable to evolving situations. 

• Bachelor's Degree in Computer Science or equivalent experience 

#SecurityJobs 

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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