Job Details
- Collaborate with clients to understand their specific requirements and recommend standard processes for applying Microsoft Copilot effectively.
- Assess the organization's current development processes, tools, and workflows to resolve how Co-Pilot can best be coordinated. This involves understanding the organization's goals, requirements, and challenges to develop a tailored implementation plan.
- Assisting customer in setting up and integrating Co-Pilot into their existing environments and workflows. This may include installing and configuring Co-Pilot plugins or extensions for coordinated development environments (IDEs) & version control systems.
- Understand the client's specific requirements and configuring Co-Pilot to best suit their needs.
- Integrate Co-Pilot with other tools and systems used in the development process, such as code repositories, issue tracking systems, and continuous integration/continuous deployment (CI/CD) pipelines.
- Provide recommendations on standard processes demonstrating Co-Pilot successfully.
- Provide mentorship to customer to incorporate Co-Pilot into the software development lifecycle, ensuring code quality, and promoting collaboration among development teams.
- Support customer to optimize Co-Pilot's performance within specific development environments. This may involve fine-tuning settings, addressing performance bottlenecks, and ensuring smooth integration with other tools and systems.
- Provide sophisticated technical support and consultation to clients using Microsoft Copilot.
- Diagnose and resolve sophisticated issues related to Microsoft Copilot implementation, configuration, and performance.
- Develop and deliver customized training sessions and workshops for clients to improve their understanding and usage of Microsoft Copilot.
- Work closely with internal teams to raise and prioritize technical issues, ensuring timely resolution and client happiness.
- Stay updated with the latest advancements and updates in Microsoft Copilot and related technologies to provide proactive support and recommendations.
- Develop clear and concise documentation of internal processes, solutions, and standard methodologies to enhance knowledge transfer within the team and support client needs.
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