DESCRIPTION

We are looking for a talented Quality Engineer to join our team specializing in quality for our corporate office in Maxton, NC.

In this role, you will make an impact in the following ways:

Enhance Customer Satisfaction: By effectively managing corrective requests and containment activities, you will directly address plant customer issues, ensuring timely resolutions that enhance overall satisfaction.

Ensure Quality Compliance: Your leadership in maintaining adherence to quality standards (IATF, APQP, PPAP) will guarantee that products and processes consistently meet both initial and long-term requirements, fostering trust with customers.

Drive Change Management: By leading and supporting change management initiatives, you will verify that products and processes align with key performance measures, facilitating smoother transitions and minimizing disruptions.

Support Quality Audits: Your involvement in quality audits will not only ensure compliance but also identify areas for improvement, reinforcing a culture of continuous quality enhancement within the organization.

Act as a Technical Resource: Serving as a quality technical resource for other functional areas will enable cross-departmental collaboration, ensuring that quality practices are integrated throughout the organization.

Mentor and Coach: By coaching and mentoring less experienced team members, you will cultivate a knowledgeable workforce, promoting best practices in quality management and fostering professional growth.

Lead Continuous Improvement: Your focus on continuous improvement through methodologies like lean manufacturing and problem-solving techniques will drive efficiency and innovation, benefiting both processes and products.

Facilitate Safe Launch Initiatives: Leading Safe Launch initiatives during Value Package Introductions (VPI) will ensure that new products are introduced smoothly and safely, minimizing risks and maximizing success.

RESPONSIBILITIES

To be successful in this role you will need the following:

Customer-Centric Approach : Build strong relationships with customers by actively listening to their needs and delivering tailored solutions. This will enhance customer satisfaction and loyalty.

Effective Communication : Develop clear, multi-channel communication strategies that resonate with diverse audiences. Tailoring your message will ensure that everyone understands their role in achieving quality objectives.

Manufacturing Expertise : Leverage your knowledge of manufacturing processes to implement necessary changes effectively. This will contribute to continuous improvement and operational efficiency.

Quality Influence : Recognize and engage stakeholders to gather diverse perspectives. Facilitate constructive discussions that help balance quality priorities with business objectives, ensuring informed decision-making.

QUALIFICATIONS

Education/Experience:

• Demonstrated role competence is required. College, university, or equivalent degree in Engineering or a related technical or scientific subject or experience equivalent is required.
• This position may require licensing for compliance with export controls or sanctions regulations.
• Intermediate level of experience required. Preferably 3-5 years’ experience in Manufacturing, Engineering or Program Management role in the automotive industry or a similarly regulated industry.
• Minimum of 2 years of related manufacturing or quality experience required.

Additional Details:

• Demonstrated ability to adapt to change.
• Demonstrated success in establishing positive relationships with customers.
• Consistently drive for increased responsiveness and pro-activity, especially regarding meeting and anticipating customer needs.
• Continually search for ways to improve customer service.
• Meet commitments to internal and external customers on time.
• Experienced in requirements and implementation of IATF 16949.
• Experienced in Structured Problem Solving (8D)
• Knowledge of Basic/Advanced Statistics.
• Knowledge of Lean Manufacturing and Kaizen.
• Quickly embrace new technology to increase capabilities.
• Approach problems from a systems perspective, seeing connections, linkages, and interdependencies.
• Quality certifications desired (CRE CQE Black Belt etc.).
• Strong verbal presentation and interpersonal/facilitation skills.
• Make tough, unpopular decisions when necessary.
• Consider the perspectives of other individuals or groups when making decisions.
• Ability to perform any other task that supports the organizational goals.

Compensation

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.

Job Quality

Organization Cummins Inc.

Role Category On-site

Job Type Exempt - Experienced

ReqID 2406626

Relocation Package Yes

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.