Technical Project Manager, Digital Solutions India

The RFID Technical Project Manager (TPM) is responsible for driving the successful implementation of Avery Dennison's Digital Solutions by leading cross-functional teams across multiple levels of the organization. The TPM plays a critical role in managing all aspects of project delivery, including project planning, risk mitigation, and stakeholder collaboration, to ensure timely execution and high client satisfaction.

The TPM will work closely with internal stakeholders such as the Commercial Director, Solutions Engineering team, Global Delivery Team, Product Team, Market Development, Supply Chain, and Sales, while maintaining external engagement with customers. The role requires facilitating effective communication, managing cross-functional dynamics, and aligning project objectives with strategic goals. The TPM is accountable for ensuring project timelines, budgets, and risks are managed, while delivering quality solutions that meet client requirements and drive measurable business value.

Key Responsibilities:

1. Technical Delivery & Execution:

   • Lead the technical delivery of Digital Solutions projects, including hardware and software integration across factories, distribution centers, and retail stores.

   • Manage system integrators and vendors to ensure projects are delivered on time, within scope, and with the desired quality.

   • Collaborate with technical teams, including Solutions Managers, Software Engineers, and Field Engineers, to implement tailored solutions (e.g., RFID tunnels, mobile chambers, POS-enabled systems).

   • Serve as the technical escalation point during project execution, looping in required people who can do troubleshooting and resolving system-level issues.

2. Cross-Functional Collaboration:

   • Partner with Program Managers and functional teams (e.g., Sales, Marketing, R&D, Supply Chain, IT) to align technical delivery with strategic goals.

   • Facilitate collaboration between internal teams (e.g., Finance, Procurement, Billing, Legal, IT) to streamline workflows. 

   • Ensure alignment of internal and external stakeholders to streamline communication and workflow integration.

   • Manage relationships with RFID vendors, suppliers, and third-party partners to ensure timely execution and compliance with quality standards.

3. Project Planning & Risk Management:

   • Develop and maintain detailed project plans, including technical workflows, budgets, timelines, and risk assessments, ensuring alignment with program objectives.

   • Proactively identify and mitigate technical and risks and implement solutions to balance schedule, scope, and cost constraints.

   • Conduct regular project meetings, tracking progress, and ensuring cross-functional accountability

4. Technical Validation & Quality Assurance:

   • Collaborate with Solutions Managers to validate system performance and ensure hardware/software compatibility.

   • Ensure RFID systems meet client-specific requirements and adhere to global and Industry standards and operational readiness.

   • Oversee testing and troubleshooting during implementation, ensuring all deliverables meet quality benchmarks.

5. Client Engagement & Support:

   • Engage with client IT and operations teams to align technical solutions with their business needs and expectations.

   • Act as a key contact for client-facing technical issues, ensuring alignment between technical delivery and business objectives, and provide regular progress updates.

   • Provide post-implementation support, addressing challenges to ensure system stabilization and success.
      

6. Process Optimization & Capability Building:

   • Drive process improvements to enhance project delivery timelines, team collaboration, and quality assurance.

   • Leverage best practices and tools to accelerate project timelines and enforce quality into technical execution.

   • Serve as a mentor to team members, work on transferring knowledge from experts in AD to the team and building capabilities for future projects.

   • Create frameworks and best practices for future projects, ensuring scalability and repeatability of processes.

7. Reporting & Communication:

   • Provide clear and regular updates to Program Managers and senior leadership on technical progress, risks, and mitigation plans.

   • Maintain comprehensive documentation of technical workflows, project milestones, and decisions for future reference.

• Education:

  • Mandatory: Bachelor's degree in Engineering, Computer Science, Information Technology, or Business Administration (or equivalent technical discipline).

  • Preferred: Master’s degree in Engineering Management, Information Systems, or Business Administration (MBA).

• Certifications (Preferred): 

  • PMP, Prince2, Agile (CSM), RFID-specific certifications, ITIL.

• Experience:

  • 10+ years of project management experience with a focus on delivering RFID/Digital solutions and managing cross-functional technical teams.

  • Proven track record of managing two or more large-scale, end-to-end RFID/IOT implementations.

  • Experience working with vendors, suppliers, and system integrators for hardware/software delivery.

• Technical Skills:

  • Strong knowledge of RFID systems, hardware-software integration, and supply chain operations.

  • Proficiency in project management tools such as Jira, Smartsheet's, MS Project, or similar software.

  • Detail-oriented with excellent problem-solving and analytical skills.

• Soft Skills:

  • Strong facilitation, relationship-building, and communication skills.

  • Ability to influence without direct authority and build consensus among cross-functional teams.

  • Confidence in interacting with stakeholders at all organizational levels, including clients and senior leadership.

  • Propensity for proactively identifying risks and acting with urgency to resolve issues.

• Travel:

  • 30-40%.

AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.