With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

We equip our front-line agents with high-tech tools to enable them to deliver the exemplary service that American Express is renowned for in bringing membership to life for our Cardmembers.

Travel & Lifestyle Services (TLS) Opus is a Global Customer Relationship Management platform that enables our Travel Representatives to service our Centurion and Platinum Card Members.

We are looking for a talented Software Engineer to help us build upon our history of innovation and delivery as we expand our team and continue to forge a digital-first TLS.

You will be working within your own agile engineering team in close collaboration with the product owners to deliver high-quality features to your servicing colleagues.

Our platform is built using a modern broad technical stack that consists of microservices built using JavaScript and NodeJS and Java and the Spring Framework. The focus of this role is to uplift and enhance these backend services with future opportunities to work with our web based micro-front-end technologies an option.

Key Responsibilities 

• Produce high quality code to develop new features and resolve bugs

• Write meaningful and extensive tests to demonstrate that our code meets our users’ requirements

• Ensure that the application is flexible, performant, and able to scale to meet our global users demands

• Ability to work effectively and independently, in a senior capacity, as part of an agile team to help the team achieve its goals

• Critically review code as part of our pull request process

• Deploy applications to test and production environments using CICD tools (i.e.,Github Hooks)

• Contribute creatively to the solutioning of new work and be comfortable challenging the decisions and architecture of the application

• Professional software development experience and/or comparable experience

• University degree in a related field (i.e., computer science or computer engineering) and / or equivalent industry background

• Experience working as part of an agile engineering team and contributing to regular agile ceremonies

• Experience working with Java, Spring boot, NodeJS

• Extensive hands-on experience in API design and development

• Programming, testing, and application design experience in JavaScript, React will be a plus

• Comprehensive experience in utilising and configuring cloud + CI / CD technologies, and how to get code into production quickly and reliably

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.