Job Description
As a Merchandiser Support, you will provide data entry support to Merchandiser/Sr. Merchandiser for Avery Dennison products, solutions and services.
What you'll do:
- Perform data entry tasks, including item set up, order entry, and customer set up
- Provide responsive support for Merchandiser/Sr. Merchandiser as requested
- Perform tasks as assigned by Merchandiser/Sr. Merchandiser, including internal cross-functional communication, and direct client interaction when applicable
- Collaborate and back up team-members when workload makes this necessary
- Use ERP to enter and track order status and all other data entry tasks
- Create real-time availability
- Sample order data entry
- Order and sample status tracking, reporting and follow up
- Reception of Customer PO
- Order confirmation
- Collect and process credit card authorization information (if applicable)
Qualifications
- High School Diploma or equivalent required.
- 3+ years Customer Service or related experience as a plus.
- Fluency in Dutch and English is a must; any additional European language is a benefit
- Excellent written, verbal and telephone skills.
- Strong data entry and organizational skills.
- Detailed oriented and good follow-up skills.
- Knowledge of technical aspects of assigned product lines and customers.
- Able to effectively manage many priorities and issues.
- Strong understanding of applicable systems, such as Google Suite and local ERP.
Additional Information
Additional information
We not only embrace change… we drive it. We work hard, push hard, and take brave risks. Our culture is innovative and collaborative - where bold ideas turn into action. We grow strong talent through stretch opportunities only restricted by your interests. We are committed to workplace diversity, both for employees and for the business. We are a force for good, embedded in industries and communities worldwide. We are challenging ourselves and others to reach higher and think bigger to improve the quality of all life. Avery Dennison is a great place to work for everyone. We offer:
- Work hours flexibility
- International environment
- A growing team with good spirit
- Competitive total rewards
Avery Dennison is an equal opportunity employer. If you are interested in knowing more about our Diversity & Inclusion approach, please go to www.averydennison.com